Specialist, Implementation

Specialist, Implementation

Overview
• The Customer Implementation Services (CIS) Team works in partnership with the Customer Delivery, Global Products & Services and Account Teams in the AP region focusing on providing expert consultation, leading implementation, and post-production project support on all of Mastercard Core and Emerging Products for our existing & new customers in the region
• Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers.
• Accountable for integrating new products into the global implementation framework.
• Takes the lead as the primary interface between the customer and Mastercard during technical implementations where project complexity is tailored to meet unique customer needs.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.