Claims Adjuster

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

Zurich is currently looking for a RCIS Crop Claims Field Adjuster I or RCIS Crop Claims Field Adjuster II or RCIS Crop Claims Specialist to work out of the state of Kansas. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% of travel is expected to cover the territory.

The ideal candidate will need to live and service within a 100-mile area of the following Kansas counties:  Cheyenne, Decatur, Graham, Greeley, Logan, Rawlins, Scott, Sheridan, Sherman, Thomas, Wallace, and/or Wichita.

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.

As a Crop Adjuster, your primary responsibilities will include:

• With minimal supervision, completes field inspections and related responsibilities such as reading maps and aerial photos, measuring fields, storage bins, and discussing findings of crop loss with farmers on the most complex non-routine, problematic claims including controversial claims.

• Ability to convey complex regulations and interpretations to claimants, agents, and industry people on claim situations.

• Performs fact finding regarding crop damage, records information and transmits loss information to accurately determine potential indemnities.

• Gather relevant facts, utilizing applicable law and establishing basic principles of negligence.

• Complete claim reviews and audits on lower-level adjusters as assigned.

• Ensure legal compliance by maintaining a strong working knowledge of regulatory and company policies and procedures.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

The role will be filled at the RCIS Crop Claims Field Adjuster I or RCIS Crop Claims Field Adjuster II or RCIS Crop Claims Specialist level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Basic Qualifications:

RCIS Crop Claims Field Adjuster I

• High School Diploma or Equivalent and 6 or more months of experience in the agricultural area

• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

• Reliable personal transportation and travel within territory

• Valid Driver’s License

• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

RCIS Crop Claims Field Adjuster II

• High School Diploma or Equivalent and 2 or more years of experience in the crop insurance and claims adjusting area

• Crop Adjuster Proficiency Program Certification (CAPP) required

• Reliable personal transportation and travel within territory

• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

RCIS Crop Claims Specialist

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry

• AND

• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• Experience with fruit crops, such as apples

• Excellent verbal, written and interpersonal communication skills

• Strong organization and prioritization skills

• Experience as a Crop Claims Field Adjuster

• Intermediate Microsoft Office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The combined salary range for this position is $46,592.00 - $81,000.00. The proposed hourly rate for the RCIS Crop Claims Field Adjuster I is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%.  The proposed hourly rate for the RCIS Crop Claims Field Adjuster II is $24.66 - $33.89, with short-term incentive bonus eligibility set at 5%. The proposed salary range for the RCIS Crop Claims Specialist is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Kansas Virtual Office 
Remote Working: Yes
Schedule: Full Time

Employment Sponsorship Offered: No


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