Product Lead, Chat Servicing & Platform Growth
Capital One
Capital One is seeking a Manager of Product Management for Chat Core Services. The role leads the development of conversational servicing platforms across US Card, partnering with senior leaders to onboard new lines of business and define clear requirements for scalable, AI-powered customer experiences. The successful candidate will drive a data-driven roadmap, translate business needs into actionable product plans, and coordinate cross-functional teams to deliver impactful chat solutions at #J-18808-Ljbffr Capital One
$200.7k - $229.1k
Senior Manager, Product Management - Chat Servicing Expansion Product Management Capital... ...businesses and investments in growth and transformation will... ...Conversational Servicing platforms, products, and experiences... ...ambiguity to discern and lead cross functional team through...PlatformChatFull timePart timeLocal area- ...seeking a Senior Manager of Product Management for the Chat Servicing Expansion within the Card... ...arena. The role leads cross-functional efforts... ...conversational servicing platform, onboarding more lines of... ...deliver iterative roadmap growth. #J-18808-Ljbffr Capital...PlatformChat
$75k - $100k
...increased demand for our services, we are actively... ...ease and maintain high productivity.A team player – You're... ...email, phone, and live chat).Respond to inquiries,... ...communication, and CRM platforms.Ability to learn quickly... ...attitude and a growth mindset – we value coach...PlatformChatWeekly payFull timeWork at officeLocal areaImmediate startRemote work- Chicago Public Media is seeking a strategic Product Manager to lead email, newsletter, and SMS strategy... ...journeys. You will combine strategy, platform expertise, and analytics to define the... ...for chicago.com and to drive audience growth, engagement, and revenue across...Platform
- ...Head of Growth About the Company Innovative provider of customer service automation software Industry... ...customer support live chat software crm self... ...warranties and returns platform About the Role... ...focus on brand marketing, product marketing, channel...PlatformChat
$54.4k - $196k
...we drive lasting growth for clients by helping... ...better, more productive, and more meaningful... ...standout products and services; by building and... ..., and run the platforms that underpin the... ...purpose. We help leading brands create and... ...benchmarks); web/chat/ email contacts, social...PlatformChatFull timeContract workLive inWork at officeLocal area- Upside is seeking a Product Analytics professional to join our Growth team in Chicago, focusing on data-driven decision making for the consumer product. You... ...clearly. This role demands curiosity, speed with rigor, and a bias for action. #J-18808-Ljbffr Upside Services
- ...individuals to join our remote team as Customer Service Representatives. In this role, you... ...customer inquiries via phone, email, chat, and online platforms ~Provide accurate information... ...atmosphere ~Opportunities for professional growth ~Recognition and performance-based...PlatformChatRemote workFlexible hours
- ...fastest-growing fintech platforms in the U.S., supporting... ...tools, rewards, and services that help people improve... ...our business into new product lines beyond earned wage... ...the role As the product lead for our new fintech apps... ...market Partner with growth marketing to design launch...PlatformWork at officeImmediate startRemote work
$55k - $70k
...class support for our financial technology products and services. Your ability to solve problems... ...clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting... ...technical issues, and guiding users through platform features. Investigate and resolve product...PlatformChat$176.72k - $265.08k
...branching into new avenues of growth by offering merchants access... ...impact for advertisers. As the Product Lead, you will own the execution... ..., retail media, or financial services advertising strongly preferred... ...network, DSP, SSP, or adtech platform Experience building or...PlatformFull time$156.75k - $260k
...the premier global financial services institution? JPMorgan Chase is... ...a modern core banking platform designed to drive innovation... ...Management. As an AI-enabled Product Lead (Executive Director), you will... ...and supports your individual growth and career mobility. Job Responsibilities...PlatformFull time- ...convenient, and affordable. Our products play an immense role in... ...seeking a Sales Support / Customer Service professional to work with our... ...issues through email, web chat, Amazon, eBay and phone Manage... ...transfer from e-commerce platforms to the shipping warehouse Answer...PlatformChatHourly payFull timeWork at office
$112k - $249.6k
...company's success. As a Digital Product Manager Lead Senior within PNC's Retail-... ...& Financial Wellness Platform is responsible for defining... ...develop business cases, evaluate growth opportunities, and define strategies... ..., fintech, or financial services. -Strong experience using...PlatformFull timeTemporary workPart timeWork experience placementWork at office- Title: Business Services Manager Location: Chicago, IL Travel: up... ...and Google Meet. Help monitor chat, breakout rooms, and other IT... ...on virtual conference platforms. Business Services Manager Qualifications... ...training from the world’s leading expert in negotiations and...PlatformChatContract workWork at officeRemote workRelocation
$21.64 - $30.29 per hour
...successful award of a contract currently under bid. The General Services Administration (GSA) is seeking call center services to... ...electronic communication requests (emails or other electronic “Chat” platforms) from Federal STR customers. Perform routine tasks which require...PlatformChatHourly payContract workTemporary workWork at officeRemote work$19.23 - $28.85 per hour
...technological, and program management areas. Summary: The General Services Administration (GSA) is seeking call center services to... ...communication requests (emails or other electronic "Chat" platforms) from Federal STR customers. Perform routine tasks which require...PlatformChatHourly payContract workTemporary workWork at officeRemote work$110k - $130k
...program management areas. The General Services Administration (GSA) is seeking call center... ...) Program. The Customer Service Team Lead provides direct oversight of daily customer... ...requests (emails or other electronic “Chat” platforms) from Federal STR customers. Perform...PlatformChatContract workTemporary workWork at officeRemote work$150.1k - $225k
...s global operational platform, with B2B Service focused on transforming... ....This Director will lead the B2B Service team,... ...delivery across products, regions, and stakeholder... ...career development and growth in:Experience... ...including voice, CTI, IVR, chat, surveys, portals, and...PlatformChatFull timeTemporary workWork experience placementWork at officeFlexible hours2 days per week$123.1k - $186.3k
...career at the company leading workforce... ...investment with our platform. This role functions... ...practices for sales and service process... ...customer engagement with products and services and... ...approach obstacles as growth opportunities, and... ...with telephony, chat, messaging, and...PlatformChatFull timeWork at officeFlexible hours3 days per week$150.1k - $227k
...career at the company leading workforce... ...integrate multiple products or processes to create... ...outcomes, and drive platform adoption at scale.... ...Florida)Financial Services (FINS) - Works... ...Development: Demonstrate a growth mindset by... ...Engagement (messaging, chat), Field Service...PlatformChatFull timeWork at officeRemote workFlexible hours3 days per week- ...Head of Product, Growth About the Company Popular provider of help... ...Information Technology & Services Technology Internet... ...inbox knowledge base live chat and customer experience... ...Product, Growth & Monetization to lead the next chapter of its evolution...Chat
$170.26k - $200.3k
...Role Overview The Asset Tokenization Product Lead will own the strategy, roadmap, and... ...end asset lifecycle, including issuance, servicing, settlement, custody, and distribution... ...translate product requirements into scalable platform and architecture decisions...PlatformFull timeTemporary workWork at officeLocal areaRemote workFlexible hours3 days per week- ...to own the strategy, roadmap, and delivery of tokenized asset products across their lifecycle. You will drive commercialization and scale... ..., and scalable solutions while defining the multi-year roadmap for asset tokenization and related services. #J-18808-Ljbffr U.S. BankPlatform
- ...Song accelerates growth and value for our... ...execution: growth, product and experience design... ...and experience platforms; creative, media and... ...a digital, self-service manner and you’re... ...benchmarks); web/chat/ email contacts, social... ...is a leading global professional...PlatformChatFull timeContract workLive inWork at officeLocal area
- ...pet health brands and services, including insurance, pet... ...more than a financial product and build solutions to... ...well-being of pets. As a leading authority in the pet... ...channels, including phone, chat, email, messaging, and... ...contact center platforms, CRM systems, workforce...PlatformChatTemporary workWork at officeRemote workFlexible hours
- Reporting to the Vice President of Product and Customer Success, you will... ..., and business outcomes. Lead products from discovery... ...optimization, or real time monitoring platforms. Familiarity with AI,... ...products. Experience in a high growth technology company. Why Join...PlatformRemote work
$45k - $60k
...passionate about providing exceptional service, we invite you to contribute... ..., including phone, email, and chat. Providing friendly and... ...Utilizing digital tools and platforms to connect with a younger... ...attitude towards learning and growth. Familiarity with social media...PlatformChatFor contractors$130k - $145k
...nationally recognized professional services consulting firm. Our... ...to exceed our strategic growth initiatives creating... ...generative AI-driven tools, platforms, or systems (e.g. Microsoft Copilot, Chat GPT, Claude, Gemini) to enhance productivity, automate tasks, and reduce...PlatformChatFull timeWork at officeFlexible hours$152k - $221k
Global Product Lead, YouTube Ads 3P Data Activation, YouTube Ads GTM corporate_fare YouTube... ...to be set up for success across our Ads platforms. With deep expertise in the partner... ...partner teams and product teams on API services. Own the creation of all relevant sales...Platform
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