Campus Shop Associate (pt 20-23 hrs/wk)

Position Summary

Western Technical College is a preferred employer in the 7 Rivers Region Western and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

Summary of Position: Provide friendly and knowledgeable customer service in Western's Campus Shop and offer phone or online assistance to students and staff in an ever-changing, dynamic retail setting. Hours may increase during registration and orientation periods and during the first two weeks of the semester start date. This non-benefit eligible position would be 20 to 23 hours/week.

Essential Functions

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.

2. Perform office function's which may include, but are not limited to: respond to internal/external customers and staff; create and modify documents, records, and reports using College standard software; maintain hard copy and/or electronic filing system; monitor inventory and budget information; schedule, coordinate, and prepare materials for meetings and/or appointments.

3. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.

4. Student Success is the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.

5. Campus Shop & eCampus Customer Support - Supporting Actions/Tasks May Include:

• Provide a high level of customer service by promptly greeting and assisting walk-in customers, and responding to questions about products and purchases and Campus Shop services.
• Provide customer assistance in person, by phone, and through online communication as appropriate.
• Provide support for textbook ordering, returns, and customer questions using the eCampus online bookstore.
• Provide eCampus technical support and troubleshooting

6. Cashiering and Merchandising, & Store Promotions Duties - Supporting Actions/Tasks May Include:

• Perform accurate and efficient retail sales activities.
• Operate cash register to process payments and issue refunds or exchanges as necessary.
• Perform tasks related to store opening and closing
• Tag and stock new merchandise upon arrival and restock shelves.
• Maintain appearance of sales floor by organizing, dusting, and straightening of merchandise on shelves.
• Assist with receiving deliveries and verifying shipment contents
• Help with regular inventory checks and end-of-year physical inventory
• Support additional Campus Shop functions and responsibilities as needed

Qualifications

Minimum Qualifications:

• High School Graduate or GED Recipient

Preferred Qualification:

• One-year Retail or Customer Service experience including operating cash register
• Computer skills including: (MS word, Excel, Outlook)
• Or Combination of experience

Testing:

• Job Screen

Special Instructions/About Western

This position reports to: Campus Shop & eCampus Manager Starting hourly salary range based on education and experience: $20.28 - $24.91 This non-benefit eligible position would be 20-23 hours/week. Hours may increase during registration and orientation periods and during the first two weeks of the semester start dates. Applicant review will begin: Monday, September 21, 2026 Start Date of: October 2026 This role requires authorization to work in the United States. Currently, we are not able to sponsor or take over sponsorship of employment visas. Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire) Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees. An Equal Opportunity/Access/Employer And Educator Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation please contact the EEO/AA Compliance Officer at View phone number on click.appcast.io.

Non-Discrimination Notice

Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College's non-discrimination policies may be directed to:

John Heath Director of Human Resources Western Technical College 111 7th Street North La Crosse, WI 54601 View phone number on click.appcast.io WI Relay: 711