Facilities Operations & Maintenance Manager

Facilities Operations & Maintenance Manager The Facilities Operations & Maintenance Manager provides strategic, technical, and administrative leadership for the Facilities Management Department’s Operations & Maintenance (O&M) Division. The position oversees countywide building operations, maintenance programs, minor construction, repair activities, and emergency facility response across a portfolio of over 550 structures totaling over 3 million SF. The role ensures high-quality service delivery, compliance, asset reliability, and alignment with departmental and countywide goals. This position collaborates closely with the Facilities Director and Assistant Director, division managers, partner departments and customers, contractors, and external agencies to optimize facility performance, workforce capability, customer service, and long-term asset stewardship. Essential Job Functions Strategic & Operational Leadership Lead development and execution of division goals, service levels, KPIs, and operational plans. Develop, recommend, and implement policies, procedures, standards, and best practices for facility operations, preventive maintenance, asset management, and emergency readiness. Participate in departmental strategic planning, asset planning, capital planning, and long‑range facilities lifecycle planning. Program, Budget & Resource Management Assist in developing and administering annual operating and capital budgets; forecast staffing, equipment, materials, and contracted services needs. Monitor, control, and approve expenditures; implement corrective adjustments and cost‑efficiency strategies. Oversee procurement scopes, contract specifications, contract administration, vendor performance, and service‑level compliance. Operations & Maintenance Management Direct, coordinate, and review work plans for O&M teams across multiple regions and sites. Oversee maintenance and repair of major building systems including HVAC, electrical, plumbing, security systems, life safety, building envelope, roofing, grounds, custodial services, and general building operations. Lead preventive and predictive maintenance program development and coordinate with stakeholders on CMMS optimization, work order performance, and asset data quality. Prioritize and manage minor construction, renovations, equipment replacements, and infrastructure upgrades. Technical Oversight & Quality Assurance Provide technical guidance to supervisors and skilled trades staff; review designs, submittals, plans, and specifications. Ensure compliance with federal, state, and local building codes, ADA standards, accessibility requirements, life‑safety codes, and county policies. Conduct inspections, audits, and assessments of building systems and contractor work; ensure safety and regulatory compliance across all facilities. Workforce Management & Development Select, supervise, coach, train, and evaluate supervisors and operations & maintenance personnel. Promote workforce development, credentialing, skill progression, safety training, and succession planning. Foster a collaborative, customer‑focused, and accountable culture aligned with county values. Customer Service & Stakeholder Coordination Serve as primary point of escalation for facility concerns, service requests, and complex issues from departments, elected officials, and the public. Build strong partnerships with other county departments, external agencies, and community stakeholders. Communicate maintenance and project status, facility impacts, and operational considerations clearly and professionally. Emergency Preparedness & Response Lead O&M division emergency response, storm preparation, disaster recovery, facility stabilization, and business continuity operations. Coordinate damage assessments, restoration activities, and post‑incident reporting. Ensure all staff maintain readiness for emergency activations. Additional Duties Prepare detailed reports, analyses, presentations, and recommendations. Maintain accurate records, regulatory documentation, and CMMS data. Perform related duties as assigned. Knowledge, Skills and Abilities Modern principles and practices of facility management, O&M operations, building systems, and lifecycle asset management. Mechanical, electrical, plumbing (MEP), HVAC, controls, physical security, energy management, and building envelope systems. Construction methods, design review, project management fundamentals, and materials. OSHA safety standards, workplace safety practices, and risk mitigation. Procurement, contract development, bidding, and vendor management. Budgeting, financial tracking, performance reporting, and cost‑benefit analysis. CMMS platforms, data management, KPI tracking, and Microsoft Office applications. Codes and regulations including ADA, Florida Building Code, NFPA, and related statutes. Skills In Leadership, coaching, problem‑solving, and continuous improvement. Planning, prioritizing, delegating, and coordinating complex workloads across multiple teams and sites. Interpreting technical documents, blueprints, specifications, and regulatory requirements. Negotiating contracts, managing vendors, and ensuring quality, timeliness, and customer service of division’s work. Communicating effectively across technical and non‑technical audiences. Ability To Lead and manage large multidisciplinary maintenance teams. Analyze problems, identify root causes, generate alternatives, and implement solutions. Develop and manage budgets, forecasts, and operational metrics. Prepare clear reports, correspondence, proposals, and presentations. Build collaborative relationships with team members, leadership, contractors, and community partners. Respond effectively to emergencies, rapidly changing conditions, and high‑priority facility issues. Maintain confidentiality, professionalism, and high ethical standards. Minimum Requirements Physical Skills Ability to communicate effectively using verbal, written, and visual communication. Ability to walk, stand, stoop, and bend when performing physical inspections of buildings and grounds. Education, Training and Experience Graduation from an accredited college or university with a Bachelor of Science in Engineering, Architecture, Business Administration or Management. Five (5) years of experience in an administrative or supervisory facilities management position that involved overseeing large, complex, or multiple site facilities that included activities such as programmed maintenance, construction and renovation, contract administration, systems analysis, and budget preparation. Experience in the public sector facilities management is preferred. Licenses, Certifications or Registrations Must possess a valid Florida driver's license. ADA Statement A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. Drug‑Free Workplace Pasco County BOCC is a drug‑free workplace in accordance with Federal and Florida law. Emergency Response / Recovery Activities All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. Veterans' Preference Under Section 295.07, F.S., Chapter SSA‑7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference‑eligible applicants. #J-18808-Ljbffr