Behavioral Health Case Manager II

Introduction

Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
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Summary Statement

The incumbent is responsible for assisting with intake /referral, assessment, and case management of Mental Health court clients referred by Delaware Courts. Clients are in the community & DOC. Work includes urine monitoring, front desk coverage, referring clients to appropriate care levels, following client progress, reporting to court via status hearings, entering correctional facilities for TASC client assessments, interviews & reports, assisting clients with accessing mental health, medical, housing, education and other services to support TASC, its clients, courts, or stakeholders.

Essential Functions

Essential functions are fundamental,
core functions common to all positions in the class series and are not intended
to be an exhaustive list of all job duties for any one position in the class.
Since class specifications are descriptive and not restrictive, employees can
complete job duties of a similar kind not specifically listed here.
This class is distinguished from a
licensed Social Worker as employees do not perform the following duties:
diagnose individuals for mental, emotional, behavioral, addictive, and/or
developmental disorders and disabilities; perform related client assessment or
evaluation; provide psychotherapeutic treatment; or develop and implement
assessment-based treatment plans. An employee in this class may participate as
a member of a multi-disciplinary team to implement behavioral health services
or treatment plans in accordance with Delaware Code, Title 24.
Interviews clients, family members or
any other persons deemed necessary to obtain the most complete case history
possible.
Provides guidance and relevant
information to the client's family to enable them to facilitate solutions and
promote positive interactions among family members.
Evaluates information derived from
client interviews, case history, and other pertinent sources and refers to
proper channels for review.
Prepares narrative, statistical
reports and court reports as necessary.
Provides input as a member of a
multi-disciplinary team in the assessment of client human service needs and
treatment planning, enabling the most beneficial placement in foster care, day
care, nursing home, drug/alcohol rehabilitation or other special care facility.
Prepares necessary forms of
application for services or benefits. Contacts appropriate social agencies and
coordinates referrals.
Appears at court proceedings as
required testifying to the social and environmental issues affecting the
client.
Provides technical guidance to
organizations and staff regarding findings related to client care or provides
consultation to other caregiving agencies.
Provides consultative services to
state and private agencies; may participate in community projects.
Advocates for clients and families in
the protection of rights; obtains consent for treatment.
Uses automated information systems and
computer software to research, review, evaluate, and report on health/human
service data.
May lead paraprofessional,
professional or administrative support staff by assigning, monitoring, and
reviewing work and providing on-the-job training, guidance, and direction.
Communicates and interacts effectively
with people across cultures, ranges of ability, genders, ethnicities, ages, and
races.
Performs other related duties as
required.

Job Requirements

JOB REQUIREMENTS for Behavioral Health
Case Manager II
Applicants must have education,
training and/or experience demonstrating competence in each of the following
areas:
Possession of a Bachelor's degree or
higher in Behavioral or Social Science or related field.
Six months' experience in case management which includes assessing, planning,
developing, implementing, monitoring, and evaluating options and services to
meet an individual's human service needs.
Six months' experience in providing clinical treatment, counseling or
determining eligibility for services or benefits as part of a treatment team.
Six months' experience in interpreting laws, rules, regulations, standards,
policies, and procedures.
Six months' experience in narrative report writing.

Conditions of Hire

Criminal background check: A satisfactory criminal
background check is required as a condition of hire. The recruiting agency may require the
applicant to pay for the criminal background check as part of the conditional
offer of hire.
This position is a classification organized under an
exclusive bargaining representative (labor organization) that has been elected
by employees as their representative for collective bargaining and other
applicable terms and conditions of employment, in accordance with Title 29,
Chapter 59 and Title 19, Chapter 13 and 16.
This position is covered by a collective bargaining agreement based on
its individual terms.
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employment-based sponsorship.
All new hires are required to report to the Statewide New
Employee Orientation (SNEO) on their first day of employment. Sessions are held
at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling View phone number on click.appcast.io or by visiting delawarerelay.com.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call View phone number on click.appcast.io or email View email address on click.appcast.io.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.