ServiceNow & Moveworks Engineer

Job Description

Job Description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: ServiceNow & Moveworks Engineer
Location: Remote US
Duration: Contract

Job Overview
Experience: 5 Years IT / 3 Years ServiceNow / 2 Years Moveworks

The client is seeking a ServiceNow & Moveworks Engineer to design, develop, and support integrations between ServiceNow and the Moveworks AI platform. The engineer will help automate employee support, improve self-service, and integrate enterprise workflows across IT and HR service channels.

Key Responsibilities
" Develop and maintain integrations between ServiceNow and Moveworks.
" Configure ServiceNow capabilities consumed through Moveworks conversational interfaces.
" Support employee self-service and AI-driven ticket automation.
" Build and maintain ServiceNow APIs used by Moveworks.
" Configure REST APIs, IntegrationHub, web services, and authentication mechanisms.
" Develop ServiceNow workflows and automation supporting Moveworks use cases.
" Configure catalog items, knowledge articles, incidents, requests, and cases for AI-driven interactions.
" Support conversational automation and employee-support workflows.
" Troubleshoot API, authentication, integration, and workflow issues.
" Work with business teams to identify opportunities for automation.
" Configure ServiceNow Flow Designer and IntegrationHub.
" Develop scripts, Script Includes, Business Rules, and REST integrations.
" Monitor integrations and troubleshoot production issues.
" Support testing, releases, upgrades, and deployment activities.
" Document integrations, APIs, workflows, and technical architecture.

Required Skills
" 3 years ServiceNow development.
" Hands-on Moveworks integration/development experience.
" Strong REST API experience.
" ServiceNow IntegrationHub.
" Flow Designer.
" JavaScript / Glide APIs.
" ServiceNow ITSM.
" Service Catalog and Knowledge Management.
" Incident and Request Management.
" API authentication such as OAuth.
" Troubleshooting of enterprise integrations.

Preferred
" Experience with Moveworks Studio.
" Moveworks API/integration experience.
" Experience with conversational AI or enterprise virtual agents.
" ServiceNow Virtual Agent.
" Employee Center.
" HRSD.
" Microsoft Teams integration.
" Azure AD / Entra ID.
" Experience with SSO/SAML/OAuth.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.