Collections Representative (Student Loans)
Synerfac Technical Staffing
Job Description
Job Description
Collections Representative
The client is a nationally licensed accounts receivable management firm and third-party collections agency specializing in debt recovery and customer engagement solutions across industries like financial services, healthcare, student loans. They operate high-volume call center environments focused on compliance, consumer interaction, and financial account resolution. Responsibilities Meet performance targets by handling a high volume of accounts and maintaining required activity levelsContact debtors, negotiate payment arrangements, and follow through until resolution
Perform skip tracing to locate hard-to-reach individuals and recover accounts
Accurately document all account activity while adhering to FDCPA and company compliance standards Must be available to attend and complete entire training program.
Must be able to work at least 2 nights per week (until 9:00 pm).
Must have 1-2 years of call center experience
Must have strong communication and negotiation skills in a high-volume call center or collections environment #ZRNC
Vacancy posted 3 days ago
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