SERVER ASSISTANT (PART-TIME) - CUTWATER

Join Our Dauntless Crew At Cutwater Spirits

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?

ROLE SUMMARY: The server assistant is responsible for delivering a seamless, welcoming, and memorable guest experience in the Cutwater Spirits Tasting Room & Kitchen. This position supports the service team by greeting guests, delivering food and beverages, maintaining cleanliness and organization of service areas, and ensuring servers have the tools and supplies needed to operate efficiently. Server Assistants act as ambassadors of the Cutwater brand by engaging with guests, sharing knowledge of our menu and products, and upholding our service standards and culture.

JOB RESPONSIBILITIES:

• Greet guests warmly, provide menus as needed, and assist with general questions.
• Guide guests on navigating the Tasting Room, including retail purchases and tours.
• Deliver food and beverages accurately and efficiently.
• Clear dishes and glassware throughout the guest experience.
• Check in with guests to ensure satisfaction and communicate concerns to floor staff or managers promptly.
• Provide knowledgeable responses to guest questions regarding menu items, ingredients, and preparation.
• Assist servers and other floor staff with service needs and special requests.
• Expedite food on the hot line to ensure accuracy, presentation, and timing.
• Maintain cleanliness and organization of the expo and service stations.
• Ensure server stations are fully stocked with utensils, napkins, condiments, and tableware.
• Replenish and maintain cleanliness of the soda station, including glassware.
• Monitor and restock Ready-to-Enjoy (RTE) refrigerators, rotating product appropriately.
• Communicate supply needs and inventory shortages to Managers on Duty.
• Support event setup and breakdown as needed.
• Provide assistance to host, tour, and retail areas during peak periods or as directed.
• Perform the functional duties of busser, food runner, expo, and cocktail support as required.
• Uphold Cutwater's core values, service standards, and workplace culture.
• Perform other duties as assigned in support of the Tasting Room & Kitchen.

JOB QUALIFICATIONS:

• High school diploma or equivalent required.
• A food handler's license, or ability to secure one within 30 days of employment.
• 1+ years' experience working in the food service industry.
• Outgoing personality.
• Punctual.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Sound knowledge of proper food handling procedures.
• The ability to stand for extended periods.
• Ability to manage responsibilities in a high-demand, fast-paced working environment.
• Able to problem-solve and deal with unique customer situations.
• Ability to follow oral and written instructions.
• Ability to communicate effectively orally and in writing.
• Ability to work a flexible schedule including nights and weekends.
• Must be at least 18 years of age.

BENEFITS:

• 401(k) Retirement Savings options with a company matching contribution
• Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners!
• Great Perks including product samples!