Sr. Director, Global CMS Lead, Marketing Services
$208k - $333kVisa
About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionThe Senior Director, CMS Practice Lead, Global Marketing Services is responsible for driving the growth and development of the Commercial and Money Movement Solutions practice within Marketing Services globally.This individual will establish and maintain relationships across Visa Commercial Solutions, Visa Direct and Visa Government Solutions product, sales and marketing organizations, connecting global priorities with regional opportunities and capabilities. The role will support regional Marketing Services teams in achieving CMS revenue goals by helping identify whitespace opportunities, commercialize relevant solutions and equip teams with the materials, training and insights required to take those solutions to market.The role requires a commercially minded, highly collaborative leader who can navigate a complex global organization, translate data and product capabilities into actionable growth strategies, and build alignment across global and regional stakeholders.Key ResponsibilitiesCMS Practice Strategy and GrowthLead the global strategy and operating agenda for the Marketing Services CMS practice across Visa Commercial Solutions, Visa Direct and Visa Government SolutionsPartner with regional Marketing Services teams to support delivery against annual CMS revenue and pipeline goalsTranslate CMS product priorities, regional client needs and Marketing Services capabilities into a clear global growth planContribute to annual operating planning, revenue forecasting and pipeline reporting to monitor the health of the CMS business and identify areas requiring additional focusIdentify client-level whitespace, lead-generation opportunities and priority markets using CMS sales, client and funding dataEstablish clear priorities and operating cadences across global and regional CMS stakeholdersSolution Commercialization and Sales EnablementPartner with CMS product, sales and marketing teams to develop and commercialize scalable Marketing Services solutions across Visa Commercial Solutions, Visa Direct and Visa Government SolutionsAssess the maturity and market readiness of proposed solutions and prioritize opportunities based on client demand, revenue potential and regional applicabilityCreate and maintain sales plays, playbooks, case studies and other materials that clearly articulate the client need, Marketing Services solution, proof points, funding approach and seller call to actionAdapt global propositions and enablement materials to reflect regional market dynamics, client needs and existing capabilitiesDevelop repeatable commercialization approaches that can be applied across CMS products, segments and marketsCoordinate the rollout of new and existing CMS solutions through internal training, communications and relevant seller and Client Marketer forumsPipeline, Data and PerformanceWork with regional teams, Finance and Analytics partners to consolidate and monitor CMS revenue and pipeline performanceUse client, project, pipeline and funding data to identify growth opportunities and inform prioritizationDevelop client-level opportunity maps that connect priority prospects with the most relevant CMS solutions and sales playsTrack solution adoption, lead generation and regional engagement to evaluate the effectiveness of commercialization and enablement activitiesMaintain clear reporting for senior Marketing Services and CMS stakeholders on business performance, opportunities, risks and required decisionsGlobal Stakeholder LeadershipServe as the primary Global Marketing Services partner for CMS product, sales and marketing stakeholdersBuild strong working relationships across Visa Commercial Solutions, Visa Direct, Visa Government Solutions and regional Marketing Services teamsFacilitate regular forums with regional CMS leads to share priorities, surface market needs, coordinate activity and identify opportunities for collaborationRepresent Marketing Services requirements in CMS product and commercialization discussions, while ensuring regional teams have visibility into relevant product priorities and solutionsClarify roles, ownership and handoffs across global, product and regional teams to support consistent executionInfluence senior stakeholders and build alignment across teams with differing priorities, resources and reporting structuresTeam and Budget ManagementLead, coach and develop direct reports, establishing clear priorities, expectations and development plansManage the global CMS Marketing Services budget and direct funding toward the highest-priority growth, commercialization and enablement initiativesOversee external agency or vendor support where required, ensuring work is delivered on time, within budget and to the required standardPromote a collaborative, accountable and results-oriented working environment across the broader CMS stakeholder networkThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager..QualificationsBasic Qualifications12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD.Experience in knowledge management and content development.Experience in managing projects and time efficiently.Experience in introducing innovative ideas and processes.Experience in relationship management with key stakeholders and peers.Experience in adapting to shifting priorities and challenges.Experience in taking initiative and working independently.Experience in using communication skills to inspire, influence, and motivate others.Preferred Qualifications15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience.Experience in marketing, commercialization, business development, sales enablement, strategy or a related disciplineExperience working within payments, financial services, B2B products or another complex global business preferredDemonstrated ability to develop and commercialize client-focused solutions, propositions or sales strategiesStrong commercial and analytical capabilities, with experience using revenue, pipeline and client data to identify opportunities and guide prioritizationExperience leading cross-functional initiatives across global and regional teams in a highly matrixed organizationExcellent relationship-management and influencing skills, including the ability to build alignment without direct authorityStrong executive presence and written and verbal communication skills, including the ability to translate complex concepts into clear recommendationsDemonstrated ability to manage multiple priorities, establish effective operating structures and drive work forward with purpose and urgencyPeople-management experience, with a strong track record of coaching and developing talentProficiency in Microsoft Dynamics, Excel, PowerPoint and WordAbility to use current AI tools and resources to improve analysis, productivity and the development of client and seller materialsInformation for US ApplicantsFor roles located in the US, the estimated salary range for this position is $208,000.00 to $ 333,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work HoursVaries upon the needs of the department.Travel RequirementsThis position requires travel 5-10% of the time.Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.SummaryLocation: US - San Francisco, CAType: Full time
$208k - $333k
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