Branch Manager

Branch ManagerPOSITION OVERVIEW The Branch Manager is responsible for every aspect of the branch and its personnel. They are responsible for the overall success of the branch's team and serve as the face of the company in the community. The Branch Manager promotes and understands the company's mission and philosophy. The Branch Manager will be responsible for managing the daily functions of the office, such as establishing new client relationships and maintaining and expanding existing business relationships; sustaining and increasing the profitability of the office location; recruiting and retaining Team Members and branch personnel; and ensuring that client orders are promptly filled with quality skilled staff.Branch Managers lead with ethics and integrity and embrace diversity and inclusion. They are viewed as experts in the branch and can effectively demonstrate all aspects of the company's Customer Experience culture. Branch Managers possess in-depth knowledge about products and systems, model behavior, coach the team to success, and use initiative and good judgment to manage the branch's budget and lead the branch to achieve projected results.Essential Functions and Responsibilities:P&L Accountability – managing finances to an agreed-budgeted P&L.Drive team to achieve annual and monthly sales/revenue goalsOversee and maintain the integrity and accuracy of the physical inventoryActive involvement with escalated customer requests as neededEnsures that customers receive efficient, expedient service by all personnelEnsure proper staffing levelsManage attendance, coach and counsel employees to reflect company standards and proceduresCreate expectations, lead staff, and manage processesEnsure all operations and cash handling are performed per policies and proceduresEnsure cleanliness and safety of the building.Manage display area to optimize sales and ease of usage.Introduce and implement new procedures and policies within the branch.Conduct regular meetings with staffEvaluate staff performance through employee reviewsPartners with Corporate Human Resources in assessing the local employment market to determine strategies to support regional recruiting initiatives and staffing levelsEnsures adherence to organizational policies, protocols, and operating procedures in order to mitigate risk and protect the branch and corporate resourcesProvide regular feedback to the Director of Operations on overall branch operations.Qualifications:Bachelor's in Business Administration or a related fieldMust have 3-5 years' strong management experience in sales, warehouse and inventory managementMust have experience in recruiting, coaching, training, and leading a branch or retail showroom sales teamAbility to motivate, lead, and develop staffEnjoy working in busy, fast paced, high energy environmentThe ability to communicate effectively with clients and internal employees (staff and skilled personnel)Minimum customer service experience of two yearsWillingness to learn and to adapt to changeAbility to prioritize and multi-taskDetail-oriented and well organizedProficient in Microsoft Office products (specifically Excel, Word, Outlook)Benefits:Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness InsuranceEEO:At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Position Type/Expected Hours of Work:This is a full-time position that requires overtime as business needs dictate.Other Duties:Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.Privacy Notice:We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at View email address on click.appcast.io.