Chief Operating Officer

Our client, a respected and expanding multispecialty physician group with a reputation for patient-centered care and clinical excellence, is hiring a Chief Operating Officer (COO) .The COO will serve as a strategic and operational leader for a large, multi-site healthcare organization comprising over 550 employees, approximately 100 providers, and annual net revenue of around $110 million. The role demands a seasoned Executive Leadership capable of establishing operational infrastructure, driving performance improvement, and supporting the organization’s planned growth of 30 additional physicians within the next 2-5 years. Reporting directly to the CEO and serving as a key cross-functional leader, the COO will foster alignment across clinical, administrative, and Executive Leadership teams to enhance operational efficiency, standardize processes, and enable scalable growth.

Responsibilities

• Provide enterprise operational leadership across approximately 30 service suites and multiple locations, developing and executing strategies aligned with organizational growth goals.
• Establish and monitor measurable KPIs, dashboards, and accountability frameworks to ensure operational excellence.
• Oversee practice operations including scheduling, patient access, and clinical support, ensuring streamlined workflows and improved patient experience.
• Collaborate with CFO to manage annual budgets, track financial performance, and identify opportunities for cost savings and revenue enhancement.
• Lead organizational development by mentoring operational leaders, fostering a culture of accountability, and strengthening physician engagement.
• Ensure compliance with all regulatory standards and support initiatives to improve clinical quality, patient safety, and satisfaction.
• Drive the coordination of value-based care programs, payer contracting, and population health initiatives to support value-driven payment models.
• Partner with cross-functional leaders in IT, HR, revenue cycle, facilities, and clinical leadership to support enterprise transformation and change management initiatives.
• Build scalable systems and operational processes to support growth targets, including onboarding new practices and optimizing revenue cycle management.

• Minimum of 10+ years of progressive healthcare leadership experience with a focus on multi-site physician practices or ambulatory care.
• Minimum of 5+ years in senior operational roles within physician-led healthcare organizations, preferably multispecialty groups or private practices.
• Demonstrated success in building operational infrastructure, KPIs, dashboards, and accountability systems in dynamic, evolving healthcare environments.
• Strong leadership skills with the ability to influence physicians, clinical staff, and Executive Leadership teams while managing competing priorities.
• High emotional intelligence and relationship management capabilities.
• Proficiency in Microsoft Excel, healthcare analytics, and experience with EMR systems such as Athenahealth or similar platforms.
• Bachelor's degree required; Master's degree (MBA, MHA, MPH) strongly preferred.
• Experience with value-based care and population health models is advantageous.
• Willingness to travel regionally to oversee multiple sites as needed.