Room Serv Server

Job Description

Job Description

At ADERO Scottsdale Resort, we believe in enriching lives and touching souls—not only through the unforgettable experiences we create for our guests but also through the thriving community we foster for our team members. Nestled high above the breathtaking Sonoran Desert, our AAA Four Diamond Resort serves as both a sanctuary and a stage for adventure and tranquility to harmonize.

Here, you’re not just joining a workplace—you’re becoming part of a culture that values growth, transformation, and the power of meaningful connections. Whether you’re bringing your passion to our world-class fitness center, curating farm-to-table cuisine, or contributing to an environment where personal and professional development are celebrated, ADERO is the place where your journey will flourish.

Your impact starts here!

JOB SUMMARY

The Room Service Server delivers in-room dining to guests at the property with warmth, accuracy, and attention to presentation. This role sets up and delivers orders to guest rooms, ensures quality and completeness, and provides discreet, gracious service. The Room Service Server contributes directly to guest satisfaction and the property's reputation for personalized service. Working closely with the kitchen and room service team, this position ensures a seamless in-room experience.

EDUCATION & EXPERIENCE

Required Qualifications

• Ability to communicate effectively with guests and team members. Language requirements are confirmed by property at the time of posting.
• Ability to obtain and maintain a food handler certification as required by the applicable jurisdiction.
• Ability to serve alcohol responsibly and verify guest age in accordance with applicable law and property policy.
• Willingness to work a flexible schedule, including weekends and holidays, based on occupancy.
• Physical ability to perform the essential functions of the role, with or without reasonable accommodation.

Preferred Qualifications

• Previous room service or fine dining experience.
• Bilingual ability appropriate to the property's guests.
• Familiarity with point of sale systems.

FUNDAMENTAL REQUIREMENTS

• Set up and deliver in-room dining orders accurately and attractively.
• Verify order completeness, quality, and presentation before delivery.
• Provide gracious, discreet in-room service and setup.
• Verify guest age and serve alcohol responsibly in accordance with law and policy.
• Process charges and obtain signatures accurately.
• Retrieve trays and tables promptly from guest floors.
• Communicate timing and special requests with the kitchen.
• Maintain cleanliness and stock of the room service area.
• Follow all food safety, sanitation, and safety standards.
• Respond to guest requests courteously and promptly.
• Perform other duties as requested by management.

PHYSICAL REQUIREMENTS

• Stand, walk, and move throughout the property for the majority of a shift.
• Push and maneuver room service tables and carts.
• Lift and carry trays and items up to 40 pounds.
• Frequently bend, reach, and perform repetitive motions.
• Move between buildings with exposure to outdoor heat and sun consistent with the property's climate.

We believe that every team member plays a vital role in our success. Your dedication and passion will help shape the future of our resort, and in return, we provide you with the opportunities, support, and recognition you deserve. If you’re ready to be part of a team that aspires to be the most admired and transformative hospitality company in the world, explore the opportunities that await you at ADERO.

Join us, where every day is a new opportunity to inspire, connect, and create extraordinary experiences. Together, we will not only transform lives but create a lasting impact that resonates within and beyond our walls.

From opportunities for learning and growth to benefits that help our team live better lives, we’re always finding ways to foster a fun and inclusive environment.

EOE M/F/Disabled/Vet/Drug Free Workplace