Director of Outlets

Restaurant / Outlet General Manager

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

As a member of the Pyramid Global family, you'll enjoy comprehensive benefits including:

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service

What you will have an opportunity to do:

CULTURE & CHARACTER:

• Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
• Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
• Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
• Dedication - We are unyielding in our commitment to walking our path and dedication to "Being the Difference" in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
• Excellence - We always strive to make today a little better than yesterday.

JOB DESCRIPTION:

The Restaurant / Outlet General Manager is responsible for the overall leadership, financial performance, guest experience, and operational excellence of the hotel's three food and beverage outlets, including:

• Brazos Proper Texas Kitchen
• The Junction Marketplace
• Block T Bar & Grill

This position oversees a management team of three Outlet Managers and two Supervisors while leading a staff of more than 40 front-of-house team members. The Restaurant / Outlet General Manager is accountable for delivering exceptional guest satisfaction, driving revenue growth, controlling labor and operating expenses, developing future leaders, and creating memorable experiences that strengthen the hotel's food and beverage reputation.

With approximately $2.3 million in annual revenue, this role requires a hands-on leader who can balance strategic planning with daily operational execution.

COMPENSATION & BENEFITS:

• Salaried position, paid biweekly
• Extensive health benefits, paid time of f, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

SCHEDULE:

The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.

• Full-time: 40+ hours per week depending on level of business forecasted
• Days of week/weekend scheduled will vary depending on level of business forecasted.

ESSENTIAL FUNCTIONS:

• Guest Experience & Service Excellence
• Financial Performance
• Leadership & Team Development
• Training & Talent Development
• Revenue Growth & Business Development
• Marketing & Community Engagement
• Beverage Program Management
• Operational Excellence

What are we looking for?

Qualifications

Required

• 5+ years of progressive restaurant or hospitality management experience.
• Multi-unit food and beverage management experience preferred.
• Proven success managing restaurant, bar, and high-volume beverage operations.
• Strong financial acumen with experience managing labor and controllable expenses.
• Demonstrated ability to lead, coach, and develop management teams.
• Experience driving revenue growth through promotions, events, and guest engagement initiatives.
• Strong communication, leadership, and organizational skills.
• Ability to work flexible schedules including evenings, weekends, and holidays.

Preferred

• Hotel food and beverage leadership experience.
• Experience overseeing coffee shop operations.
• Knowledge of beverage cost management and inventory controls.
• Experience with POS systems, scheduling software, and financial reporting tools.

Compensation:

$75,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.