Service Manager

HomeTeam Service ManagerAt HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.Apply in minutes from your mobile phone!ResponsibilitiesAs a HomeTeam Service Manager, you can expect to:Ensure daily assigned revenue is completedMaintain a high level of service qualityStandardize pest control technician service routes to improve route densitySchedule and review daily routes with techniciansHandle customer complaints; investigate and resolve customer service concernsAssist technicians with field service requests and delinquent accountsOrder and maintain equipment, supplies and materials required for service workCreate a positive work environmentAttract and select high caliber employees, while maintaining qualified staffActively manage performance and motivate service staffFollow and enforce work procedures, prepare work schedules, and expedite workflow to subordinatesMaintain appropriate certification/licensing as required by the state or by branch managementCoordinate training and licensing of new and existing service personnelCoordinate and/or provide continuing training as neededMaintain truck inventory records and perform periodic inspectionsDelegate duties and examine work for accuracy and neatnessMaintain record of all commercial vehicle licenses and pest control licensesAssist General/Branch Manager in other duties assignedWork weekends as necessary to assist the techniciansPerforms all necessary supervisory functions to effectively and efficiently manage the personnel assigned.There's plenty of perks too!Competitive pay $$ plus bonus$63K-$68K AnnuallyComprehensive benefits package including medical, dental, visionCompany paid life & AD&D insurance401(k) plan with company match up to 6%Employee stock purchase planPaid Time off and holidaysEmployee discountsTuition reimbursementDependent scholarship awardsAn opportunity to advance within the companyRecognition for a job well doneA friendly work environmentThe opportunity for professional growth and respect that comes from working for an industry leaderWhy HomeTeam?HomeTeam is the #1 pest management company to homebuildersCurrently performs more than 2,000,000 services a yearThe company has exclusive technology with its unique Taexx® built-in pest control system during a home's constructionPest Management Industry is growing and is a recession resistant line of businessWomen's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.QualificationsMinimum Requirements:Must be 18 years or older with a high school diploma or GED; College degree preferredMust have experience with sales, marketing, and office administrationExperience supervising, coaching, and developing staff3 or more years' experience in a management rolePhysical Demands / Working Environment:Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:Safely use a ladder within the manufacturer's weight capacityLift and carry up to 50 lbs.Ability to work in all types of weather conditionsHomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities#HTPD111HSE