Program Director

Program DirectorJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involvesThe Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities.Your day-to-day tasks will include:Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubsServing as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolioManaging client executive relationships, portfolio fee structure alignment, and overall account governanceOverseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselinesEstablishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurementEnforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractorsSafeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB)Required Qualifications:Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfoliosProven track record directing multi-disciplinary teams and managing local PM sub-consultantsDemonstrated experience maintaining client executive relationships at the Director and senior program levelAdvanced expertise in master scheduling tools (Primavera P6 or MS Project)Experience with financial modeling and program-wide budget/cost forecastingProficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworksPreferred Qualifications:Master's degree in a related fieldHands-on experience with e-Builder or comparable program management softwareFamiliarity with Technical Due Diligence (TDD) processes and standardized project intake playbooksWorking knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologiesExperience operating within a two-tiered program/local delivery modelExposure to municipal approval processes and construction risk/safety compliance standardsBackground in commercial risk management across multi-market regional portfoliosThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:185,000.00 – 215,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Los Angeles, CA, Seattle, WAJob Tags:Corporate Strategy Development, Processing Expense Reports, Working IndependentlyIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay