Manager, Information Technology
goop Kitchen
The Role The Manager, IT will play a critical role in stabilizing and growing goop kitchen's business as we scale. As a digital-first restaurant brand, every order, guest interaction, and kitchen workflow runs over a network and through an IT system, making stability, security, and compliance critical to our business. You will architect and operate the infrastructure that keeps gk running and ensures our guests' and company's data stay protected. Further, given gk's growth trajectory a meaningful portion of this role will be dedicated to designing IT infrastructure for new locations and coordinating opening execution with development and operations partners. This role reports to the Sr. Director of Technology & Insights, serving as a key decision maker on all network, compliance, and IT support topics. This person will work closely across operations, finance, HR, and development teams to keep the day-to-day running and evaluate and plan for future IT needs as we scale, ultimately project managing these initiatives to completion.
Your Responsibilities
Network
Salary Description
112-145k
Your Responsibilities
Network
- Architect the design of gk's network: segmentation, wireless, SD-WAN, ISP selection, redundancy, and configuration standards, covering both restaurants and corporate, in service of stability and security across the business
- Own gk's PCI-DSS posture end-to-end, advising on the support model needed to maintain compliance and leveraging external experts as needed
- Design IT infrastructure for new restaurants in partnership with operations and development, writing the playbook for opening to our network standards, and project managing execution for each opening
- Establish SLAs, escalation procedures, and incident response practices for network outages and issues
- Manage day-to-day relationships with IT vendors and contractors, including escalating problems and recommending when partners, scopes, or agreements need to change
- Determine and implement hardware standards and lifecycle for networking gear, servers, and AV in restaurants and at HQ
- Build end-to-end lifecycle for corporate hardware including procurement, deployment, asset tracking, refresh, and end-of-life
- Own installation, replacement, network connectivity, and onsite troubleshooting for restaurant hardware (POS/KDS screens and printers, cameras, digital displays, etc.)
- Act as the primary help desk resource for HQ corporate staff, covering troubleshooting and system administration for IT systems and hardware
- Serve as the on-the-ground responder for onsite restaurant issues (network problems and device troubleshooting) potentially requiring substantial time on the road and in our restaurants
- Own onboarding/offboarding, account provisioning for corporate and restaurant accounts
- Lead relationships with IT support partners and agency resources, defining and evolving the IT support model as we scale
- Own the security and protection of gk's company and consumer data within our systems, staying current on the threat and compliance landscape (NY SHIELD, security provisions of CCPA, evolving threats, best practices), leading vulnerability management, incident response, and DR/BC planning
- Architect the security program across stores and HQ (IAM, endpoint, MDM, password management, security awareness) and project manage the rollout of all security systems and initiatives
- In partnership with HR, write acceptable use and security policies for corporate applications and company devices and operationalize these standards
- 5+ years in IT, with 2+ years owning network architecture and operations for a multi-site environment
- Hands-on experience designing and operating modern enterprise networks (Meraki, UniFi, or equivalent) at scale, including segmentation, wireless, SD-WAN, and ISP/circuit management
- Demonstrated ownership of PCI-DSS compliance, plus working knowledge of NY SHIELD, the security provisions of CCPA, or comparable data protection frameworks
- Experience designing IT infrastructure for new site buildouts and coordinating with construction, operations, and development partners
- Experience leading or substantially contributing to security architecture decisions, vulnerability management, and incident response including hands-on work with MDM, identity, and endpoint security tooling
- Track record managing MSPs, agency partners, and vendors: pushing for performance, escalating issues, and defining when capacity needs to change
- Comfortable with onsite, hands-on work including troubleshooting hardware and network issues in person at restaurant locations, with willingness to travel to do so
- Strong communication skills, including with non-technical stakeholders
- Bias toward operational excellence and pragmatic execution
- Restaurant, retail, or distributed brick-and-mortar experience, including supporting new store openings end-to-end
- Familiarity with platforms in gk's stack or close equivalents: Google Workspace, Slack, MDM/identity tools, UniFi/Meraki
- Experience operationalizing security and compliance programs at a high-growth, brand-sensitive company
- Relevant certifications: CISSP, Security+, CCNP, CCNA, or equivalent
- Experience writing acceptable use and security policies in partnership with HR or legal
- Comfort using dashboards and data to inform IT and security decisions
- Experience with Toast POS, Bite Kiosk, and other restaurant specific technologies
- Exposure to celebrity-brand or public-facing consumer companies where reputational risk shapes the security posture
- Cloud platform exposure (GCP, AWS, or Azure)
Salary Description
112-145k
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Manager, Information Technology in Santa Monica, CA vacancy
$170k - $190k
...forward-thinking Senior Director of IT to lead the evolution of our technology ecosystem from a traditional support function into a strategic driver of business performance. This role is not just about managing infrastructure—it’s about reimagining how technology, data, and...SuggestedFull time$100k - $140k
...our success, resulting in A&M's Forensic Technology Services being a recognized leading... ...spans electronic discovery and disclosure management, digital forensics, forensic data... ...cyber risk and incident response, privacy, information governance and data compliance. By combining...SuggestedPart timeRemote workFlexible hours$125k
...We are seeking a driven and technically sharp IT Systems & Technology Manager to help co-own our technology infrastructure and lead the... ...issues. Ability to effectively communicate with and collect information from team members and third parties, some of whom will...SuggestedFull timeTemporary workWork at officeFlexible hoursWeekend work$150k - $200k
...mentoring, or internal initiatives. Qualifications / Senior Manager Expectations 5+ years performing in a project manager role 10+... ...backlog prioritization, retrospectives, and leading scrum teams) Technology implementation experience (e.g., data, ERP, CRM, Cloud-based...SuggestedRemote work- Manager, Digital Forensics, Forensic Technology Services Join to apply for the Manager, Digital Forensics, Forensic Technology Services role at Alvarez... ...collect, organize, and disseminate significant amounts of information with attention to detail and accuracy. Capacity to...SuggestedRemote work
$105k - $140k
...inclusion, co-creation and boldness-and look forward to hearing about how your past experiences align with them. Senior Manager, Results Technology The Senior Manager, Results Technology Services, is responsible for overseeing the delivery of timing, scoring, and...Summer workRelocation package$97.26k - $110k
...candidates for the position of Licensing Manager in engineering and physical sciences.... ...and manages related patenting, technology marketing, licensing, and new venture development... ...in databases and ensuring that information is up to date; and • Contribute to ongoing...Contract workWork experience placementLocal area$170k - $185k
...sciences, private equity, real estate, technology and financial industries, and where they... ...and onboarding, retention, performance management, and career transitioning.... ...maintains highly confidential and sensitive information. Strong organizational skills and attention...Work at office$1,000 per month
...Technical Account Manager The Technical Account Manager at GreyOwl serves as the strategic bridge between our clients and our technical... .... Are passionate about helping businesses leverage technology as a competitive advantage. Believe world-class service means...Night shift- ...growth, product and experience design; technology and experience platforms; creative, media... ...Overview We are seeking a Senior Manager to help lead the delivery of agentic commerce... ...holidays, and paid time off. See more information on our benefits here: U.S. Employee...Live inWork at officeLocal area
$128k - $180k
...thrives on creative ideas, operational expertise and strategic thinking. JOB DESCRIPTION FOX is seeking an Enterprise Technology Sr. Manager to join our Global Enterprise Support team. Reporting to the VP, Technology, this role leads a distributed team of on-site...Local areaRemote work$98.04k - $227.82k
...industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join... ...engagements, formal training, and informal mentoring. At KPMG, we believe nothing is... ...as a firm. KPMG is currently seeking a Manager to join our Global Trade Technology Services...Local area- ...growth, product and experience design; technology and experience platforms; creative, media... ...us at: Overview We are seeking a Manager to support the design and delivery of... ...holidays, and paid time off. See more information on our benefits here: U.S. Employee...Live inWork at officeLocal area
$224k - $365k
...happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. The Opportunity The industry... ...on feasibility and value, similar to current Technology Managers in PT&O, separating signal from noise and mapping tools into real...Hourly payFull timeTemporary workImmediate startFlexible hours$100k - $140k
...our success, resulting in A&M's Forensic Technology Services being a recognized leading... ...spans electronic discovery and disclosure management, digital forensics, forensic data... ...cyber risk and incident response, privacy, information governance and data compliance. By combining...Part timeFlexible hours$98.04k - $227.82k
...industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join... ...engagements, formal training, and informal mentoring. At KPMG, we believe nothing is... ...as a firm. KPMG is currently seeking a Manager to join our Global Trade Technology Services...Local area$128k - $210k
...strategic thinking.JOB DESCRIPTIONABOUT THE ROLEAs a Senior Product Manager, Ad Technology at AdRise, you will be a senior product leader responsible... ...skills, with the ability to use data and experimentation to inform product decisions, evaluate system performance, and reason...Local area$160k - $190k
Job Description The M&A Technology Integration Program Manager within the Global Technology organization will be responsible for leading the planning... ...Bachelor’s Degree in Computer Science, Engineering, Information Systems, or related field. Experience Required 10+ years...Temporary workFlexible hours- Program Manager, M&A Technology page is loaded## Program Manager, M&A Technologylocations: Los Angeles, CA - Century Citytime type: Full timeposted... ...*** Bachelor’s Degree in Computer Science, Engineering, Information Systems, or a related field.**Experience Required*** 10+...Temporary workWork experience placementFlexible hours
$128k - $174k
JOB DESCRIPTION The Senior Product Manager, Emerging Technology (Ad Tech), will be responsible for defining, prototyping, and scaling next-generation... ..., prediction markets, enterprise SaaS, and others to inform AI‑native product design. Pursuant to state and local pay...Local area3 days per week$160k - $218k
...and strategic thinking. JOB DESCRIPTION As a Senior Product Manager, Ad Technology at AdRise, you will be a versatile leader responsible for evolving... ..., with the ability to use data (e.g., SQL, BI tools) to inform strategic and tactical product decisions Excellent...Local area$205k - $235k
...Parthenon – Strategy & Execution – Deal Technology Health – Enterprise Architect -... ...technologies (Clinical and revenue cycle management platforms, AI, cloud, data analytics) to... ...Engineering, Computer Science, Business Information and Operations Management, Analytics or...Work experience placementSummer holidayWork at officeFlexible hours$116.1k - $174.1k
...extraordinary hydration. About the role: Liquid I.V. is seeking a highly skilled, analytical, and solutions-oriented Manager, Commerce Technology to lead the ongoing evolution, scalability, revenue integrity, and production governance of our headless Shopify commerce...Temporary workWork at officeLocal areaFlexible hours- Overview Position Description: This position serves as a Technical Program Manager responsible for overseeing large-scale and mission-critical technology projects within the construction program. This position bridges IT, Facilities, and Construction disciplines to deliver...For contractors
- A leading global consulting firm is seeking a Senior Manager in Tax Technology and Transformation in California. This role involves leading client projects in tax automation, managing data analytics, and implementing tax applications to enhance compliance. Candidates must...Work experience placement
$107.3k - $155.5k
Your Opportunity We are looking for a Project Manager to support our Science & Technology market sector. The successful candidate will be leading clients... ...design proposals, continuously update a building information model, prepare a variety of output / drawings throughout...Full timeTemporary workPart timeFor contractorsFor subcontractorCasual workWork at officeLocal areaFlexible hours$183.8k - $222.5k
...FIJI Water, and POM Wonderful. Job Description The Senior Manager, Technology Strategy will study market and operational issues, devise solutions... ...decision‑making for the business. Support sharing of information and best practices between business units to maximize value...Full timeWork experience placementWork at officeRemote work3 days per week$130k - $180k
PURCHASING MANAGER, TECHNOLOGY SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally... ...chain. Contract negotiation. Systems engineering. Information technology. Facilities and construction. Hospitality and...Permanent employmentFull timeContract workTemporary workRemote workWeekend work- Ernst & Young Oman is seeking a Senior specializing in Digital Tax Administration and e-Invoicing/e-Reporting to join our dynamic Indirect Tax team in Los Angeles. This role focuses on implementing cutting-edge IT solutions tailored to meet evolving global e-invoicing requirements...
$147.6k - $221.4k
...research and the application of advanced technologies. PSL has more than 150 specialized... ...they mature. We are seeking a Section Manager in Photonics Technology (Manager - Optical... ...or expression, color, religion, genetic information, marital status, ancestry, national origin...Full timeImmediate startRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Information Technology. Be the first to apply!
Related searches
- IT analyst Santa Monica, CA
- IT associate Santa Monica, CA
- health information technology Santa Monica, CA
- it operations coordinator Santa Monica, CA
- information technology and services consultant Santa Monica, CA
- IT sales Santa Monica, CA
- information technology support specialist Santa Monica, CA
- entry level IT Santa Monica, CA
- IT Santa Monica, CA
- IT site lead Santa Monica, CA

