Assistant Store Manager

Assistant Store Manager As an Assistant Store Manager, you will be the first face of the brand for growing families, greeting customers and creating a welcoming, inclusive environment. Responsibilities Execute workforce management to maintain a customer‑focused sales floor. Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others to success. Analyze business results and take action to improve performance by communicating and driving Key Performance Indicators (KPIs) with the team. Build customer loyalty through company‑sponsored programs, including credit. Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results using company tools. Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through consistent customer service, education, and operational controls. Qualifications Positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of 1 year of retail or related management experience. High school diploma or GED. Ability to lift 40 pounds, perform frequent bending, stooping, reaching, pushing, and pulling. Ability to stand or walk for extended periods and climb up and down ladders. Availability for days, nights, weekends, holidays, and at least two closing shifts per week. Benefits Flexible schedule that fits your life. Health and mental health benefits. 30% discount on our brands. Referral bonuses. Education “Advance You” Program—earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, and parental leave. Adoption assistance and charitable matching gifts. Opportunities to build skills, grow individually, and advance within the company. Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr