Receptionist/Clerk in Upper Manhattan

Job Description

Job Description

Receptionist/Clerk in Upper Manhattan 

Position summary: Greet visitors, answer calls, provide assistance to tenants, input/close repair work tickets, assist in leasing and gathering of recertification documents

Responsibilities

·       Greet visitors at the front desk and attempt to assist them

·       Assist visitors with immediate needs pertaining to repair requests in apartment

·       Answering, screening and forwarding incoming phone calls.

·       Assist caller with immediate needs pertaining to apartment repair requests

·       Schedule appointments with tenants for repair work

·       Ensure reception area is clean and presentable.

·       Receive, sort and distribute daily mail

·       Perform other clerical receptionist duties such as filing, photocopying, faxing, etc.

·       Assist Resident Manager with inputting/closing work order tickets

·       Assist Resident Manager with sending out tenant notices

·       Contact applicants for vacant apartments and process applications for rental

·       Assist residents with gathering all documents needed for annual recertification

Job Type

·       Full Time

·       Non Union

Qualifications

·       Experience of 3 years or more working in a property management or real estate office

·       Bilingual, Spanish and English preferred

·       Must be a team player

·       Polite and processional

·       Experience working in a customer service environment, preferably with tenants

·       Must have excellent time management skills

·       Reliable on-time attendance

·       Computer knowledge of word, Microsoft, excel, etc.

·       Knowledge of One Site computer system a plus

·       Knowledge of affordable housing (Section 8, Tax Credit) a plus

Hours

·       9:00 am – 5:00 PM

We are a real estate management company specializing in low income housing

Company Description

We are a real estate management company specializing in low income housing