HVAC Service Technician - Tier 2 or Tier 3

Job Overview Job Title: HVAC Service Technician Company: Elmer's Home Services Location: 340 W Northwest Hwy, Grapevine, TX 76051 Job Type: Full-Time We are seeking an experienced and motivated HVAC Service Technician to diagnose, repair, maintain, and service residential and light commercial HVAC systems while delivering an outstanding customer experience at every call. The ideal technician is skilled, dependable, professional, and takes pride in quality workmanship. Responsibilities Diagnose, troubleshoot, and repair residential and light commercial HVAC systems Perform routine maintenance, tune-ups, and system inspections Identify mechanical, electrical, and airflow issues and implement effective solutions Install and replace components including compressors, motors, capacitors, contactors, thermostats, and refrigerant lines Test system performance using proper diagnostic tools and procedures Communicate clearly with homeowners regarding findings, recommendations, and options Accurately complete service documentation in ServiceTitan Maintain a clean, organized, and fully stocked service vehicle Follow all safety protocols, EPA guidelines, and company policies Participate in on-call rotation and support overtime as needed during peak seasons Qualifications Required Minimum of 2–3 years of hands-on HVAC service experience EPA 608 Certification (required) Valid driver’s license with a clean driving record Strong diagnostic and troubleshooting skills Professional appearance, communication, and customer service abilities Ability to work independently and manage daily routes efficiently Preferred NATE Certification Experience with heat pumps, mini-splits, and high-efficiency systems Experience using ServiceTitan or similar field service software Local experience in the Florida/Space Coast market Compensation & Benefits Competitive hourly pay (based on experience) plus performance-based incentives Overtime opportunities and on-call pay Company truck, fuel card, and tools (for qualified technicians) Medical, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Uniforms, phone, and ongoing professional training Clear career advancement into Lead, Senior Technician, or Service Management Additional Information We Are Elmer's Home Services, Serving San Antonio, Houston, and Dallas Areas Since 2004. Our team is dedicated to continuous learning, with weekly training to enhance skills and elevate customer service. We treat you like family and value every customer and employee the same. Work Location: In person Physical Demands and Work Environment: See notes below in the original description for details on physical demands and environmental conditions. Note: This job description does not constitute a contract of employment. All duties and responsibilities are subject to modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. #J-18808-Ljbffr Cascade Corporation