Contact Center Lead: Coaching, Quality & Member Service
JSC Federal Credit Union
JSC Federal Credit Union is looking for a Contact Center Lead in Sugar Land, Texas. In this full-time role, you will assist and mentor Member Service Representatives, resolving member inquiries and coaching staff to ensure excellent service. The ideal candidate has extensive experience in financial services and leadership, with strong customer service skills. Responsibilities include training, escalated issue handling, and maintaining compliance with banking regulations. Join us to make a positive impact on our members. #J-18808-Ljbffr JSC Federal Credit Union
Vacancy posted 4 days ago
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