Solutions Engineer

Solutions Engineer

Formal is on a mission to build the best engineering team and we're looking for people who want to make outsized impact on shaping the product and building the company.

We're looking for a Solutions Engineer who will partner closely with our customers and prospects to deeply understand their infrastructure and workflows, guide technical evaluations, and ensure successful deployments and ongoing value.

This is a hybrid role that blends strong technical acumen with customer-facing empathy. You'll collaborate with engineering, product, and GTM teams to solve complex customer problems and influence the roadmap based on real-world needs.

If you're someone who loves diving into technical architecture, explaining complex topics clearly, and helping teams adopt powerful products, this role is for you.

What You'll Do

• Act as the technical point of contact for prospects and customers during onboarding, pilots, and expansions
• Lead deep technical conversations with engineering, security, and data teams at modern companies
• Design and deliver customized solution architectures that demonstrate the value of Formal's platform
• Work closely with engineering to prioritize and scope technical requests or integrations
• Build internal tooling, scripts, or resources to accelerate onboarding and repeatability
• Develop and maintain deep expertise in Formal's product, data protocols, and adjacent ecosystem (e.g., Postgres, Kafka, S3, Snowflake)
• Gather feedback and relay customer insights to product and engineering to help shape the roadmap

What You Need

• Experience in a solutions engineering, sales engineering, or implementation engineering role at a developer-facing company
• Strong technical background — you've written production code, debugged systems, or run infrastructure before
• Ability to clearly explain complex concepts to both technical and non-technical audiences
• Familiarity with cloud platforms (AWS, GCP, Azure) and modern infrastructure tools
• Comfort working across a variety of systems, APIs, and data protocols (e.g., Postgres, Kafka, MySQL, Snowflake, S3)
• A collaborative mindset and a high sense of ownership — you're proactive and love solving problems hands-on
• Excellent verbal and written communication skills

Nice-to-Haves

• You have worked in a fast, high-growth startup environment before
• You have experience using tools like Temporal and Render
• You have extensive knowledge of datastore protocols (Postgres, S3, Kafka)

Compensation

• This role offers cash compensation and a stock options grant.
• The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, and business requirements.

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• Flexible PTO