Tory Burch Operations Manager

We are an American luxury lifestyle brand founded in 2004. Our design philosophy is centered on effortless silhouettes, innovative materials, and a blend of classic and contemporary style. Life @ToryBurch is Special Because Our culture is welcoming and inclusive – everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well‑being matters; we offer benefits to support your mental, physical, financial, and overall wellness. You get an employee discount and exclusive offers for our beautiful collections. We provide Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and more to help you grow. We offer many opportunities to give back through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because You are an expert in store operations with inventory management experience and a proven track record managing a large operational staff. You create a highly standardised environment where customers have a transformational experience, employees perform at their best, and the business runs efficiently. This requires balancing strategic, operational, and leadership priorities with an authentic approach. A sense of humor is a plus. A Day In The Life As the operational expert you will be fully versed in all store policies and procedures. Your day may include maintaining inventory accuracy and product flow, training staff on technology and operational procedures, partnering with the GM and cross‑functional teams to manage and maintain annual budgets, managing people resources, and setting clear goals and expectations. You may also support the customer experience by collaborating with PR/Marketing on special event needs. To Land This Role 3 to 5 years of stock or operations‑related experience in a high‑volume, customer‑driven retail environment. Open availability for a flexible work schedule that includes overnights, evenings, holidays, and weekend shifts. Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods. Minimum 18 years of age. Why You'll Want to Join Our Team Our retail teams create memorable experiences for every customer and drive daily business growth. They are encouraged to think like entrepreneurs and experiment with innovative ideas that simplify retail excellence. How We Work Together Adaptable – we change before we have to. Entrepreneurial – we own it. Collaborative – there’s no “I” in Tory. Client & Brand Focused – we put ourselves in Tory’s shoes. Live the Values – we support each other with honesty, kindness, integrity, compassion, passion, humility, excellence, and humor. Functional Expertise – we constantly learn and grow. #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility, and lead with excellence & humor. Compensation Range Compensation is based on relevant experience and location and is commensurate with the role and qualifications. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness. Key benefits include medical, dental, vision, life, disability, retirement, paid time off, employee discount, and wellness programs. Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to age, race, creed, color, religion, national origin, sex, sexual orientation, gender expression, military status, marital status, genetic predisposition, disability, or any other protected class under applicable law. Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require an accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr