Relief Shelter Operator

Salary: See Position Description
Location : Gaston County Department of Social Services, NC
Job Type: Part-Time- 20 to 29 Hrs/Wk
Job Number: 50124
Department: CATHY MABRY CLONINGER CENTER
Opening Date: 05/18/2026
Closing Date: Continuous
FLSA: Non-Exempt


Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.

As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.

Description


The Cathy Mabry Cloninger Center is a domestic violence shelter providing real time crisis support both in person with residents and through our 24-hour crisis line.

Examples of Duties
The anticipated hiring range for this position is $16.88 - $19.62
The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform

• Oversees and manages the Shelter residence operation after hours and on weekends. This includes daily inspection of Shelter, ensuring proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation.
• Oversees a safe, non-judgmental and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors. Provides safety planning and referral as needed. Determines eligibility, documents all crisis calls thoroughly, and documenting any incidents.
• Provides daily direct services to shelter residents including: intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks. Direct services of the shelter to include preparing meals accepting donations, and security monitoring. Is able to provide shift coverage for other operators as needed.
• Performs routine administrative and maintenance tasks daily, weekly, monthly. Attends training and team meetings as requested.

Minimum Qualifications

• High School Diploma or GED
• Valid Driver's License

HOURS: Rotating weekend shifts and weekday evening coverage as needed.Position requires the physical ability to perform household tasks, carry packages, lifting, and bending.

Additional Information


The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment.


At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.

We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.

Gaston County will not sponsor applicants for work visas.
Full-Time employees are eligible for the total compensation package which includes:

• Health, Dental and Vision Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Savings Plans
  • Pension
  • 401K (with 5% county contribution annually)
• Flexible Work Schedules
• Professional Development Opportunities
• Discounted YMCA Membership

Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:

• Pro-Rated Sick and Annual Leave
• Professional Development Opportunities
• Local Government Retirement Plan
• Employee Assistance Program

Half-Time employees are not eligible for benefits.
To learn more details about the many benefits we provide view our


Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you.
01


Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree
• Professional degree
• Doctorate degree

02


Do you have valid driver's license?

• Yes
• No

03


Do you have experience working with families, women and children experiencing trauma?

• Yes
• No

Required Question