Entry Level Legal Assistant/ Paralegal
$20 per hourPhaxis - Support Services
Job Description
Job Description
ENTRY LEVEL LEGAL ASSISTANT/ PARALEGAL - HYBRID. THIS IS PERFECT FOR A RECENT COLLEGE GRADUATE WITH 1-3 YEARS OF WORK OR INTERNSHIP EXPERIENCE
Monday–Friday
Join a high-profile law firm for an entry level role for a legal Intake Center Agent and become an important first point of contact for individuals seeking legal representation. This is a fast-paced, client-focused role ideal for someone who is professional, empathetic, detail-oriented, and comfortable handling a high volume of calls. Hourly rate is $20/hour.
Responsibilities:
- Handle a high volume of inbound and outbound calls with prospective and existing clients.
- Gather and accurately document detailed client and case information.
- Pre-qualify potential clients based on established case criteria.
- Follow up with clients to obtain medical records and other required documentation.
- Enter and update information in the firm’s case management system.
- Send legal documents and coordinate follow-up appointments and communications.
- Provide professional, compassionate customer service while handling sensitive information.
- Escalate complex questions or concerns to the appropriate legal team.
- Assist with data entry, filing, and other administrative tasks as needed.
Qualifications:
- BACHELOR'S DEGREE REQUIRED
- Excellent verbal communication and active listening skills.
- 1 year of legal experience (internships are perfect!), no more than 3 years experience preferred or 1 year of call center, client services, legal, healthcare preferred
- Strong customer service skills and a professional, empathetic approach.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and accurate data-entry skills.
- Excellent computer skills; proficiency with Microsoft Office.
- Familiarity with legal terminology or case management systems is a plus.
This is an excellent opportunity for a polished, motivated professional who enjoys helping people and wants to build experience within a respected legal environment.
Vacancy posted 6 days ago
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