(USA) Director, Insights Consulting

Reference: R-2676824Posted: 2026-10-30Location: BENTONVILLE, AR, United StatesSalary: $110000 - $220000/yearType: Full time / Regular/PermanentCompany: WalmartBusiness Segment: Home OfficeLead development and delivery of complex consulting projects supporting multiple business areas.Provide strategic direction by analyzing business objectives and customer needs to inform Insights Partnership initiatives.Serve as a subject matter expert to senior leadership, articulating customer insights to influence business strategies.Define research methodologies and data analysis approaches for large-scale projects, ensuring quality and alignment.Collaborate cross-functionally to develop consultative solutions and secure stakeholder buy-in.·Build and mentor a high-performing team, fostering continuous learning and professional growth.Drive improvements in research, analytics, and data management practices to support business goals.What you'll bring...Extensive experience leading complex consulting projects and delivering strategic insights across multiple business areas.Proven ability to analyze business objectives and customer needs to develop actionable recommendations.Expertise in research methodologies, data analysis, and framing data collection strategies for large-scale projects.Strong leadership skills with a track record of building and mentoring high-performing teams.Ability to collaborate effectively with senior leadership and cross-functional partners to align strategies and drive business results.Proficiency in leveraging customer insights and business strategies to influence decision-making and improve outcomes.SummaryRole summary: The (USA) Director, Insights Consulting leads the development and delivery of complex consulting projects that support multiple business areas. This role provides strategic guidance by analyzing business objectives and customer needs, advising senior leadership with actionable insights to drive informed decisions. The director fosters collaboration across functions, oversees research methodologies, and ensures high-quality data analysis. Additionally, this position builds and mentors a high-performing team, promotes continuous improvement, and aligns strategies to achieve business goals while maintaining the highest standards of integrity and operational excellence. About the team: The Customer Insights & Strategy team plays a vital role in guiding Walmart’s customer-focused decisions. Acting as strategic advisors, the team supports leaders across Merchandising, Marketing, Seasonal, and Private Brands by integrating customer needs, shopping behaviors, market trends, and competitive dynamics. The team excels at translating complex data into clear, actionable strategies that drive growth. By connecting varied intelligence sources and challenging conventional thinking, they deliver insights that shape Walmart’s approach to winning with customers. This collaborative team fosters innovation and supports business objectives through expert consulting and data-driven recommendations.Minimum qualifications["Bachelor's degree in Business Administration or related field and 5 years' experience in marketing research, data analytics, consulting, or related field OR 7 years' experience in marketing research, data analytics, consulting, or related field.4 years' supervisory experience or experience leading cross-functional teams."]Preferred qualifications["Customer Analytics in Retail Operations"]