MLS & Commercial Director

MLS & Commercial DirectorThe Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.We are in search of a dynamic professional to serve as the MLS & Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.Team LeadershipSupervise the MLS and MAAR data support teams, ensuring top-notch service.Ability to create, interpret, and communicate MLS policy.Act as a backup for MLS and data support inquiries as needed.Collaborate across departments to improve processes and efficiency.Communicate initiatives and strategies with leadership to foster a cohesive work environment.Communicate policies and technology to our members and subscribers with strong understanding and knowledge.System Oversight & EnhancementManage system updates, enhancements, and administration.Act as the primary contact with vendors for technology-related matters.Monitor and address system bugs, ensuring timely resolution and updates.Vendor and Partner ManagementMaintain strong relationships with key technology vendors.Serve as the primary liaison for vendor communications and support issues.Technology IntegrationOptimize internal office processes through technology solutions.Manage data exports and system integrations in alignment with policies.Commercial OutreachIdentify and implement commercial strategies to enhance the user experience with commercial information exchange.Oversee and direct staff liaison for the commercial council.Oversee the planning and execution of engaging member events in partnership with the commercial alliance.Required SkillsProven leadership experience in team and technical system management.Strong communication skills to facilitate collaboration across departments.Advanced technical abilities, including MLS system administration.Excellent problem-solving and organizational skills to manage complex projects and vendor relationships.Ability to work closely with executive leadership to align strategies and priorities.Up to 25% travel – including national conferences.Preferred SkillsFamiliarity with MLS systems and related technologies.Experience working with real estate technology vendors and understanding industry trends.Flex HR uses AI tools for document drafting and meeting transcription only. All candidate evaluation and hiring recommendations are made by a human recruiter. Flex HR sources candidates through third-party platforms including Indeed and LinkedIn, which operate independently and may use AI within their own technology.