Sr. Quality Control Specialist - Charleston, SC

Position Description & Qualifications If you love high profile and challenging projects supporting the Coast Guard - Serco has a great opportunity for you! This Sr. Quality Control Specialist position will be on a dynamic team responsible for Command Control Communications Computers Cyber Intelligence Surveillance Reconnaissance (C5ISR) Afloat and Ashore based communications support, maintenance, and sustainment on various USCG platforms in the Charleston, SC area. Bring your quality assurance expertise and collaborative skills to make an impact on national security missions. Serco supports the Naval Information Warfare Center (NIWC) Atlantic, including quality oversight for C5ISR afloat and ashore communications support, maintenance, and sustainment activities on USCG platforms. This position is contingent upon your ability to maintain your active Secret clearance. This position is also contingent upon an award of contract. In this role, you will: Implement, maintain, and update the Contractor Quality Control / Quality Management System (QMS) in accordance with the PWS, Quality Assurance Plan (QAP), and applicable standards (e.g., ISO9001, NAVSEA 009‑04, MIL‑STD‑1916). Execute quality control inspections and quality assurance activities across all contract tasks to ensure compliance with performance objectives and Acceptable Quality Levels (AQLs). Conduct and document incoming, in-process, and final inspections including first article inspections, sampling inspections, and verification of certificates of conformance. Perform internal quality audits and assessments in accordance with the QMS, Work Breakdown Structure (WBS), and Plan of Action and Milestones (POA&M). Support Government inspections, audits, and surveillance activities conducted under the Quality Assurance Surveillance Plan (QASP). Identify, document, track, and trend nonconformances, deficiencies, and quality risks, ensuring visibility to program management and Government stakeholders. Perform root cause analysis and develop, implement, and verify corrective and preventive action plans. Prepare, maintain, and submit quality‑related documentation, reports, and objective evidence, including Quality Documentation deliverables, within required timelines (e.g., 24‑hour submission upon request). Support continuous improvement initiatives by recommending process, performance, and documentation enhancements to improve contract execution and compliance. Ensure services, products, and deliverables meet PWS requirements prior to submission for Government inspection and acceptance. To be successful in this role, you will have: High school diploma, related military experience, trade/industrial school education, or GED equivalent with 5–7 years of professional experience in quality control or quality assurance roles. Active DoD Secret clearance is required to be considered. Prior experience as a Quality Control Specialist supporting Navy, Coast Guard, or shipboard programs. Demonstrated experience implementing and maintaining Quality Management Systems in performance‑based contracting environments. Working knowledge of inspection techniques, audit processes, corrective actions, and quality reporting. Strong technical writing skills with high attention to detail. Excellent analytical, problem‑solving, and organizational abilities. Ability to work collaboratively with Government representatives and internal program teams. Travel up to 10% may be required. Pay Transparency Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities. Benefits Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. EEO Statement Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr