Receptionist

Company Description

At Foster Wallace Personal Injury Lawyers, we show up for people on their worst days. Our clients have been hurt in car accidents, dog bites, and incidents that turned their lives upside down. They come to us scared, overwhelmed, and looking for someone they can trust. From the very first phone call, we are committed to earning that trust. We listen before we talk, and we hire people who understand why that matters.

We're not a faceless firm. We're Kansas City people who genuinely care about this community, and we show up for it every single month through our giving efforts. Hundreds of five-star Google reviews reflect what we've built; real relationships, cutting-edge technology working behind the scenes, and a team that treats every client like a neighbor.

We're growing, and we're looking for someone to grow with us.

Role Description

As the first face and voice of Foster Wallace, you set the tone for every client experience. This is a full-time, in-person role at our Kansas City office. You'll be the person who answers the phone with warmth, greets clients who are often walking in on one of the hardest days of their lives, and keeps the front of the house running smoothly so the rest of the team can focus on their work.

Your responsibilities will include answering and routing incoming calls, greeting and checking in clients and guests, handling incoming and outgoing mail, maintaining a welcoming front office environment, and providing general administrative support to the team as needed.

This role has real growth potential. We notice people who show up consistently and take pride in their work.

Qualifications

• Prior receptionist, front desk, or customer-facing experience preferred
• A warm, professional phone presence; you are often the first impression we make
• Strong organizational skills and the ability to stay calm and focused in a busy environment
• Reliable, punctual, and takes the role seriously; this position is the heartbeat of our front office
• Spanish fluency is a real plus
• Someone looking to build, not just fill time
• Must be able to work Monday - Friday 8:30 - 5:00, in office

Compensation & Benefits

• $18-20 @ hour; this is a non-exempt position
• Health, dental, and vision insurance
• Short-term and long-term disability coverage
• 401(k) with firm contributions after one year
• PTO and personal holidays
• Performance-based bonuses that are meaningful; we believe in rewarding people who bring their best

We are not working with external recruiters on this search. Unsolicited outreach from staffing agencies or placement firms will not be considered.