General Manager
Five Guys
The Role We're looking for a General Manager who runs a great restaurant-every shift, every day. This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
What You'll Own 1. Restaurant Performance
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
What You'll Own 1. Restaurant Performance
- Drive sales, profitability, and operational efficiency
- Manage key metrics: labor %, food cost, throughput, and waste
- Deliver consistent results-not just good days
- Lead from the front during peak hours
- Ensure fast, accurate service and strong line flow
- Maintain ticket times and throughput standards
- Hire, train, and develop a high-performing team
- Build and coach Shift Leaders and Assistant Managers
- Create a culture of accountability, energy, and ownership
- Ensure every guest receives fast, friendly, and accurate service
- Address issues in real time and recover the experience
- Use feedback to improve operations
- Maintain food safety, cleanliness, and brand standards at all times
- Execute systems and processes consistently
- Be audit-ready every day
- Consistently hits sales, labor, and food cost targets
- Strong shift execution-no chaos during peak hours
- Low turnover in key roles (AMs, Shift Leaders)
- Internal promotions happening from within your team
- High guest satisfaction and repeat business
- 2-5+ years of restaurant management experience (fast casual or QSR preferred)
- Experience running high-volume shifts ($1M-$3M+ annual volume typical)
- Proven ability to lead teams and deliver consistent results
- Strong work ethic-you're comfortable being on your feet and in the action
- Ability to manage both people and numbers
- Willing to work nights, weekends, and peak business hours
- Leads from the front-this is not a back-office role
- Holds high standards and addresses issues directly
- Base salary: + performance bonus
- Health, dental, vision
- PTO
- Meal benefits
- Growth path to District Manager
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
Vacancy posted 2 days ago
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