Accounts Receivable Representative

Accounts Receivable Representative

This role supports the accounts receivable and order-to-cash process with a focus on customer collections, account reconciliation, dispute resolution, order hold review, and credit management. The Accounts Receivable Representative will manage a large customer portfolio, communicate directly with customers, and partner with internal teams to keep payments, account activity, and order processing moving accurately and efficiently.

Why This Role Stands Out

• Opportunity to own a meaningful customer portfolio in a larger company environment.
• Strong fit for someone who enjoys collections, follow-up, and customer account management.
• Cross-functional partnership with Sales, Customer Care, Finance, and internal operations teams.
• Exposure to order-to-cash processes, account reconciliation, credit holds, and customer risk review.
• Compensation includes base salary plus a quarterly target bonus.

Key Responsibilities

• Manage assigned customer accounts and reduce past-due balances through consistent outreach.
• Investigate and resolve account discrepancies, disputes, short payments, and outstanding invoices.
• Perform detailed account reconciliations and maintain accurate collection documentation.
• Review hold reports and support order-release decisions based on account status and risk.
• Establish and maintain customer credit lines within authorized guidelines.
• Partner with internal teams to resolve payment, order processing, and customer account issues.
• Identify high-risk accounts and escalate concerns appropriately.
• Support process improvement across collections, dispute resolution, and order-to-cash workflows.

Ideal Candidate Profile

• 2+ years of accounts receivable, collections, or customer account management experience.
• Collections background in a larger company or manufacturing environment preferred.
• Strong communication skills and ability to work directly with customers.
• Strong reconciliation, follow-up, organization, and attention to detail.
• Comfortable managing multiple priorities and a high-volume customer portfolio.
• Excel proficiency and ERP experience required; SAP experience preferred.
• Familiarity with order-to-cash, customer disputes, credit holds, or credit line management helpful.

If you are interested in more information in confidence, please submit your resume to View email address on click.appcast.io or submit your resume through the contact page on our website. We look forward to speaking with you and listening to your individual career goals in relation to this opportunity.