TEMP-Workforce Coordinator

Job Description

Job Description

TEMP - Coordinator, Workforce

Company: Transportation Management Services Inc. (TMS)
Position Type: Fixed Term Contract (June - July/August)
Reports To: Workforce Manager / HR & Workforce Operations Lead
Location: Kansas City, Missouri, United States

POSITION OVERVIEW

The Temporary Coordinator, Workforce supports the planning, coordination, and administration of workforce operations for FIFA World Cup 2026™ transport services in Kansas City.

This role assists in managing workforce logistics including staff scheduling, onboarding, communication, deployment, and workforce data tracking across multiple transport functions such as venue operations, depot operations, LATMP, Last Mile, and Park & Ride.

Working closely with the Workforce Manager and operational leads, the Coordinator ensures that staffing requirements are met, workforce plans are executed effectively, and staff are properly supported throughout training, testing, and live event operations.

The employee’s responsibilities reflect the current needs and requirements of the Company as of the date of issuing this position description. Responsibilities may evolve as operational needs change.

KEY RESPONSIBILITIES

Workforce Coordination
• Support the coordination and deployment of staff across multiple transport functional areas.

Scheduling & Rostering
• Assist in preparing and maintaining workforce schedules, shift allocations, and staffing rosters.

Onboarding & Training Support
• Coordinate onboarding processes, training schedules, and workforce briefings.

Workforce Communication
• Maintain clear communication with staff regarding schedules, updates, and operational requirements.

Staff Tracking & Reporting
• Track staff attendance, shift coverage, and workforce performance data.

Operational Support
• Support workforce requirements during test events, rehearsals, and tournament operations.

Data Management
• Maintain accurate workforce records, databases, and documentation within company systems.

Issue Resolution
• Address staffing gaps, scheduling conflicts, or workforce-related issues and escalate when necessary.

Stakeholder Coordination
• Liaise with operational managers across Venue Transport, LATMP, Depot, Last Mile, and Rideshare teams.

SKILLS & KNOWLEDGE

• Strong organizational and coordination skills for managing workforce logistics.
• Excellent communication skills for interacting with staff and operational teams.
• Proficiency in Microsoft 365 applications (Excel, Word, Outlook, Teams).
• Ability to manage and update workforce databases and scheduling tools.
• Strong attention to detail and problem-solving skills.
• Ability to multitask and prioritize in a high-pressure operational environment.

QUALIFICATIONS & EXPERIENCE

• Minimum 2–4 years of experience in workforce coordination, HR operations, logistics, or event staffing.
• Experience supporting large-scale events or workforce operations is highly desirable.
• Experience with staff scheduling systems or workforce management tools is an advantage.
• Fluency in English required; multilingual or bilingual ability is considered an advantage.

Be part of the team delivering world-class mobility for the FIFA World Cup 2026™. 

ABOUT TMS:

Transportation Management Services, Inc. (TMS) is a global leader in ground transportation management, logistics, mobility planning, and venue transportation solutions. For more than 30 years, TMS has delivered world-class transportation operations for some of the world’s most complex events, guided by a commitment to reliability, safety, and operational excellence.

With experience spanning over 1,450 major events and contracts, TMS has safely transported more than 120 million passengers worldwide, establishing a reputation for precision planning, innovative mobility solutions, and trusted delivery.

Our distinguished portfolio includes transportation operations for globally recognized events such as the FIFA World Cup™, Olympic Games, Formula One, NBA, the Kentucky Derby, and Coachella, as well as major corporate clients including Microsoft and Google. TMS also supports large-scale citywide conventions and trade shows such as NAHB, NAB, SEMA, NACS, and ICSC, ensuring seamless mobility solutions for attendees, staff, and stakeholders.

As Kansas City prepares to host the FIFA World Cup 2026, the world is watching. Delivering safe, reliable, and coordinated transport operations will play a critical role in ensuring fans, teams, officials, and the workforce move efficiently across the city and tournament venues.

TMS is honored to lead the KC2026 Transport Mobility Plan for the upcoming tournament in Kansas City this summer, in partnership with HNTB and Burns & McDonnell. Guided by our vision, “United by One Goal,” our mission is to deliver a transportation experience that is safe, seamless, memorable, and distinctly Kansas City for all participants and visitors during the tournament.

Transportation Management Services, Inc. is proud to be an Equal Opportunity Employer (EOE). 

TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any characteristic protected by