Practice Administrator

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit Job Title: Practice Administrator Company: Oakland Ophthalmic Surgery Location: Birmingham, MI Travel: Travel to our other office in Troy, MI is required as needed. We do pay mileage reimbursement! Perks: Full benefits package, including Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive base pay Eyecare certification reimbursement Employee discounts Hours: Full Time Our office is open Monday-Friday 8am-5pm You may need to work a little earlier/later as needed, and there may be overtime required as needed SUMMARY This position works in concert with the Physicians and Officers in overseeing administrative, financial, and developmental activities of the company and its affiliated entities. ESSENTIAL DUTIES AND RESPONSIBILITIES Practice Development: Identifies opportunities for practice growth and revenue diversification through satellite offices, ambulatory surgery centers (ASCs) or other ventures, and ensures effective implementation and subsequent management of designated priorities. Strategic Planning: Monitors developments in the local market and provides recommendations regarding appropriate responses and strategies. Ensures implementation of planning initiatives. Coordination of Marketing: Develops and administers ongoing marketing efforts to inform current and potential patients regarding practice services available; also monitors effectiveness of such efforts through appropriate measures and review. Financial Operations: Maintains appropriate oversight of practice financial operations, including billing, disbursements, reporting, budgeting and safekeeping of practice assets, and ensures optimal efficiency and profitability within the practice. Service Standards: Ensures appropriate quality standards in all aspects of practice services provided to patients and maintains effective methods for assessing such performance. Practice Liaison: Acts as a liaison for the practice in coordinating and facilitating its dealings with legal counsel, accountants, consultants, and others. Personnel Management: Ensures effective supervision and training of practice staff, encourages optimal performance, and maintains compliance with operating procedures and governmental regulations. Referral Relations: Maintains positive and loyal relationships among referring specialists, actively solicits and resolves areas of concern, and provides appropriate training and coordination assistance for referring offices. Payer Relations and Contract Administration: Maintains appropriate communication with payers, sustaining positive and mutually beneficial relationships; also monitors payer contract performance and provides evaluation of potential contracting opportunities. Other Duties: Performs other duties and assumes various responsibilities as determined by the Physician Director and Chief Operating Officer. QUALIFICATIONS Superior interpersonal and communications skills Decisive leadership with above-average judgment Trustworthiness Able to effectively sustain multiple simultaneous tasks Attentive to detail and accuracy EDUCATION AND/OR EXPERIENCE High School Diploma or GED equivalent required Bachelor's degree in business, healthcare, or other related discipline preferred 8-10 years of experience with medical practice management, preferably in ophthalmology Strong financial background with previous Profit and Loss (P&L), accounting or general ledger experience Hands-on experience in medical services marketing, strategic planning and process improvement Demonstrable experience in practice development and expansion Experience in maintaining professional relationships with referral sources, payers, and other groups General management expertise Favorable result on background check required Must be able to provide proof of identity and right to work in the United States LICENSES AND CREDENTIALS Minimum required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook Experience using Electronic Medical Records (EMR) systems Computer proficiency and ability to quickly learn new applications PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Employment Type: Full Time