Account Manager

FourWebGroup is a full-service digital agency that partners with clients to design, build, and optimize their online presence. The team delivers end-to-end solutions, including strategy, creative, development, and ongoing digital marketing support. FourWebGroup focuses on measurable results, helping organizations grow their brands and revenue through data-driven digital initiatives. The agency values collaboration, clear communication, and long-term client relationships, offering an environment where team members can contribute ideas and see the impact of their work. Role Description The Account Manager is a full-time, on-site role based in Wayne, NJ. This role is responsible for managing day-to-day client relationships, serving as the primary point of contact, and ensuring projects are delivered on time, within scope, and aligned with client goals. Responsibilities include coordinating with internal teams, preparing project briefs, tracking deliverables, and facilitating regular status meetings. The Account Manager will monitor campaign performance, gather client feedback, and proactively identify opportunities to improve results or expand services. This role also involves creating clear documentation, managing timelines and budgets, and supporting new business activities such as proposals and presentations. Qualifications Demonstrated experience in account management, client services, or project coordination within a digital, marketing, or creative agency environment. Strong communication and interpersonal skills, including the ability to build trust, manage expectations, and present ideas clearly to clients and internal stakeholders. Solid organizational and time-management skills, with proven ability to handle multiple projects, prioritize tasks, and meet deadlines in a fast-paced setting. Working knowledge of digital marketing, web design and development processes, and common analytics or project management tools. Ability to collaborate effectively with cross-functional teams, problem-solve, and make sound decisions with a focus on client satisfaction and results. Comfort with creating and interpreting basic reports, budgets, timelines, and proposals; attention to detail and accuracy in documentation. Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Previous experience in an on-site role and familiarity with the Northern New Jersey market are beneficial but not required. #J-18808-Ljbffr