Billing Specialist

Billing Specialist

Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendorwe're a trusted partner committed to enriching spaces and creating lasting value.

The Billing Specialist is responsible for ensuring timely and accurate customer invoicing, cash application, collections support, and accounts receivable activities. This role is critical to helping Renova One meet service line expectations by responding to customer inquiries and invoicing customers. The ideal candidate brings experience in billing, invoicing, cash applications, collections, and customer account management, while maintaining a high level of accuracy, responsiveness, and customer service.

Prepare and process customer invoices accurately and on time

Review billing data for completeness, accuracy, and proper approvals

Resolve billing discrepancies and respond to internal and customer inquiries

Ensure billing aligns with contracts, pricing, and project/job details

Apply customer payments (ACH, check, wire, credit card) to the correct accounts

Reconcile customer accounts and research payment variances or short pays

Assist with AR aging reviews and follow up on open or unapplied items

Support month-end close activities related to billing and cash receipts

Learn and assist with AP processing, including invoice entry and coding

Support vendor reconciliations and help resolve invoice discrepancies

Assist with AP workflows as part of cross-training and development

Maintain accurate records and documentation

Support audits, reporting, and internal controls as needed

Collaborate with accounting and operations teams to improve processes

Process customer invoices within established service-level expectations

Respond to customer billing inquiries within 24-48 hours

Perform cash application activities and maintain accurate AR records

Support collection efforts and customer account follow-up

Partner with operations teams to ensure billing information is complete and accurate

Maintain service-line standards for responsiveness and invoice turnaround times

Utilize QFloors and Job Runner/Pilot systems for billing and invoicing activities

Minimum 2-3 years of experience in invoicing, billing, accounts receivable, cash applications, or collections

Experience managing customer account inquiries and issue resolution

Strong attention to detail and commitment to accuracy

Ability to manage competing priorities while meeting billing deadlines

Excellent customer service and communication skills

Experience with accounting or billing software preferred

Experience with QFloors and/or Job Runner/Pilot is preferred

All offers of employment are contingent upon a background check

Your information will be kept confidential according to EEO guidelines