Office Administrator

Office Administrator

Job no: 521917

Work type: On Campus

Location: Normal, Illinois


Title: Office Administrator
Division Name: Academic Affairs
Department: Masters of Business Administration

Job Summary

This position performs and assists with duties related to the operational needs of the College Dean's Office, as well as provides coverage for college departments as needed.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here:

Salary Rate / Pay Rate

$21.00 - $22.00 per hour

Required Qualifications

1. High school diploma or equivalent.
2. Any one of the following from the categories below:
A. Four (4) years (48 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages.
B. Two (2) years (24 months) of work experience comparable to the fourth level of this series. This includes work such as performing highly specialized administrative support duties. In-depth knowledge of the organization, programs, policies, and procedures of the unit is essential to the performance of the duties, along with the ability to use good judgment, the ability to operate computer systems, using word processing, database, and software packages, and to exercise discretion in handling sensitive and confidential information.

Preferred Qualifications

1. Expertise using the Office 360 suite with special focus on Excel, in particular pivot tables and related formulas.
2. Knowledge of or potential to learn Campus Solutions, Cognos, Colleague, Canvas, FormStack, and Qualtrics.
3. Budgeting skills.
4. Expertise in setting up events, working with caterers, vendors, and campus facilities.
5. Expertise in writing and editing copy.

Skills and Attributes to Undertake Job:
6. Ability to establish a cooperative working relationship with faculty, staff, and students.
7. Excellent knowledge of computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
8. Accounting, Calendar/Scheduling, Database, Enterprise Resource Planning (ERP), Word Processing, Spreadsheet software
9. Confidentiality and daily attendance are essential for this position.
10. Ability to maintain composure and provide good service in handling student and staff issues in all situations including when the student or staff member is having a difficult day.
11. Strong communication (oral and written), leadership and supervisory skills and experience.
12. Knowledge of University administrative methods, policies, and office administration practices.
13. Ability to work independently and exercise good judgment in order to analyze and investigate a variety of questions and issues
14. Ability to multi-task; prioritize projects and complete on or before the due date.
15. Strong organizational skills, including the ability to maintain paper and electronic files for fast and easy access.
16. Ability to transition efficiently between assignments or teams with minimal advance notice.

Work Hours

Monday - Friday; 8:00 a.m. - 4:30 p.m.
NOTE: No remote/flex options available with this role.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at work station for extended periods.
2. Effectively communicate on a daily basis.
3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

July 2026

Required Applicant Documents

Resume
Reference List (names, telephone numbers, and e-mail addresses of at least two professional references)

Please Note : These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions section for additional options
Certification of Retirement Annuity

Please Note : These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Fax: View phone number on click.appcast.io, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

NOTE: No remote/flex options available with this role.

Contact Information for Applicants

Colette Homan
Human Resources
View phone number on click.appcast.io
View email address on click.appcast.io

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at View phone number on click.appcast.io. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at View phone number on click.appcast.io.

Application Opened: 06/02/2026 04:15 PM CST

Application Closes: 06/10/2026 11:55 PM CST

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