Branch Supervisor

Job Responsibilities Monitor all administrative matters within the branch to ensure the smooth operation of all departments according to the company’s approved policies. Coordinate and ensure that all departments distribute products correctly within the branch. Work on monitoring employees to implement cross-selling or upselling in the cold, hot, and pastry sales departments. Monitor the availability of raw materials in the processing unit and supply orders to the operator on time from the warehouse. Supervise the opening or closing process of the branch and ensure general safety procedures. Resolve any customer issues and ensure customer satisfaction. Train and develop employees optimally to ensure workflow. Motivate team members and provide them with necessary support in terms of training and development. Perform any other duties related to their work as assigned by the direct supervisor. Job Requirements Diploma certificate as a minimum requirement. 5-7 years of experience in the food and beverage industry. Experience in dealing with customers. Computer skills (Excel, Word, Outlook). Sales and team management experience. Leadership skills. Employee development. Negotiation and decision-making skills. Change management. Effective communication. Knowledge of the market and competitors. Product knowledge. Training and guidance. #J-18808-Ljbffr