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Patient Coordinator

Community Clinic

Siloam Springs, AR
Front Desk Patient Coordinator

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patientsand our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

We are seeking a front desk Patient Coordinator for our Primary & Specialty Clinic - Holly St. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday - Thursday 7:30 - 5:00 PM, Friday 7:30 am - 12:30 pm occasional evening and Saturday hours.

Responsibilities

  • Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
  • Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
  • Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
  • Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
  • Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
  • Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
  • Keeps management team informed of all activities and on goings in the medical clinic.
  • Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

  • Ability to perform cash, check and credit card payment transactions with accuracy.
  • Bilingual Spanish/English preferred
  • Ability to work and function independently and within a team.
  • Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
  • Knowledge of computer software such as Microsoft Office Software.
  • Able to perform proficiently on current practice management system and/or electronic medical records.

Required Qualifications

  • High school diploma or equivalent required.
  • Bilingual Spanish/English is required.
  • 6 months Customer service experience is required.

Why Work at Community Clinic?

  • Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
  • Excellent Benefits Package including:
    • Health, Vision, Dental and Life Insurance
    • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
    • Paid Time Off and Holidays
    • Employee Discounts for Care
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Vacancy posted 1 day ago
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