Director of Information Technology

The Director of Technology is responsible for the strategy and execution of technology operations and infrastructure, data management, and ongoing support for organizational technology needs.

Cenikor's Value Proposition - What's In It for You?

• PURPOSE in your work - service to others, giving back to your community, helping to save lives, being fulfilled at work. See how we served last year.
• COMPETITIVE PAY, BENEFITS, PAID TIME OFF, TUITION REIMBURSEMENT, up to 10% 401K and BONUSES - we hire and reward high performers.
• Benefits for full-time team members include Medical, Dental, Vision, Basic Life & AD&D, LTD, STD, Accident, Critical Illness, HRA/FSA
• STABILITY and GROWTH - more than 55 years in business - our strong financial processes support our drive to serve more people and ensure stability for our team members.
• CONTINUOUS LEARNING and PROFESSIONAL DEVELOPMENT - we are committed to developing our leaders in their desired career path and promoting from within. We have Cenikor Career Pathways Program that you can join after 90 days of employment. We also have an annual leadership development program with assigned mentors to help you achieve your professional goals.
• STUDENT LOAN FORGIVENESS - The Public Service Loan Forgiveness (PSLF) forgives your qualified student loans if working for a non-profit for a specific period of time. Find out more here
• The work we do isn't easy. If you like to work hard, to serve others and to have FUN with your team while achieving goals, Cenikor will be the right place for you

SCHEDULE

Monday- Friday 8am-5pm.

ESSENTIAL FUNCTIONS:

• Leads development and implementation of processes for the organizations IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure across the entire organization, at all locations.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits and investigations. Maintains strict confidentiality on all client and organization matters and refer questionable matters to the CFO.
• Develops and maintains relationships with external IT vendors and services providers.
• Provides oversight of data management for the organization, to include data governance & compliance, technical and data architecture, business intelligence and data analytics.
• Lead, train, and develop IT staff for maximum effectiveness.
• Provide help desk support for troubleshooting workstations, networks, software applications, telephony, copiers and other technologies for Foundation employees, responding in a timely manner.
• Develops and maintains IT policies and procedures.
• Conduct inventory and track hardware for asset management.
• Provide assistance with intranet and web based applications.
• Ensure completion of Big 5 performance management tool for IT staff by the required deadlines and use of SMART goals to support annual performance compensation review.
• Work with Human Resources Department for staffing, training and employee relations issues.
• Act as an internal resource to enhance awareness and understanding of best practices, risk management and use of controls by management and staff.
• Perform additional duties as assigned and consistent with the exempt functions as defined in this job description.

QUALIFICATIONS FOR THE POSITION:

Skills, Knowledge and Abilities:

• Ability to have excellent organizational skills.
• Ability to manage multiple priorities.
• Skilled in Microsoft Word, Excel, Access, Outlook, PowerPoint.
• Skilled in IT operations and infrastructure, to include Windows Server Environment, Microsoft Exchange, Office 365, Microsoft SQL, networks/workstations, Cisco Meraki firewalls, print servers, antivirus software, data management, and computer hardware.
• Skilled in Windows Deployment and Windows Update Services
• Excellent interpersonal and communication skills.
• Ability to be professional, hands-on and customer focused.
• Ability to work with great attention to detail.
• Ability to consistently uphold the Core Principles of Cenikor's Culture:
  • Demonstrate mission of service to our clients
  • Positive, respectful communication with both staff and clients
  • Demonstrate self-motivation and perseverance to achieve goals
  • Role model appropriate, professional behaviors including appropriate client boundaries
  • Work effectively as part of a team, helping to set up others for success

Education:

Bachelor's degree in Business Administration, Computer Science or related filed required.

Experience:

Minimum Five (5) - Seven (7) years' in technology roles with at least 3 years' recent experience as Technology Director.

Physical Requirements:

• Sitting in normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
• Communication skills using the spoken word.
• Ability to see within normal parameters.
• Ability to hear within normal range.
• Ability to move about.
• Ability to travel via various modes of transportation.