ServiceNow Developer

he Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.

The ServiceNow Engineer will have a role in developing the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices.

Key responsibilities:

Contributes to the ServiceNow platform roadmap and strategy.
Develop and maintain the ServiceNow platform in alignment with the strategy.
Enforce platform engineering and development standards.
Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence.
Provide input to and sign off on solution design for complex features.
Adhere to ServiceNow code quality control processes and routines.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

CSA or CAD certifications

Minimum of 3+ years of experience a ServiceNow development and engineering.
ServiceNow Certified System Administrator (CSA) certification, product micro certifications.
Experience in ServiceNow cloud platforms.
Experience designing and implementing ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle.
Experience with continuous integration between ServiceNow modules and integrated applications.
Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions.
Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies.
Experience supporting ServiceNow integrations for security, risk, and compliance.
Experience in ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting.
Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards.
Experience leveraging MID servers for integration and automation.
Experience with front-end technologies like HTML, CSS, and JS.
Experience with custom REST/SOAP APIs (web services).
Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets.
Experience with CMDB design and implementation.
Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.).
Experience gathering and analyzing system requirements.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.