Receptionist

Receptionist

Salary Range $17.00 - $19.00 Hourly Level Entry Position Type Full Time Category Nonprofit - Social Services

Description

MISSION:

Gads Hill Center, a social service organization established in 1898, creates opportunities for children and their families to build a better life through education, access to resources and community engagement.

At Gads Hill Center we envision a community in which all children benefit from healthy, financially stable households that support their early learning and growth. We invest in the potential of children and families through early childhood education, youth programs, and mental health supports. Ultimately, Gads Hill Center builds a community where all families can help their children have access to quality education in order to succeed in school and life.

JOB SUMMARY:

The Receptionist serves as the professional image of the site to the public and to prospective and enrolled families. This individual is responsible for greeting visitors in person and professionally directing callers by telephone. Under the direction of the Operations Coordinator, the Receptionist performs key clerical and data entry tasks.

DUTIES AND RESPONSIBILITIES:

Operations Support

1. Greets and receives visitors and ensures that they are referred to appropriate site personnel. Always adheres to site security procedures.
2. Answers all phone calls and directs calls to appropriate site personnel. Documents all calls from prospective families for all programs and submits written information immediately to agency Intake staff.
3. Maintains a schedule of common space reservations and maintains ongoing communication with staff and outside entities using the space.
4. Receives and directs all incoming mail. Prepares and sends outgoing mail with the postal worker. Ensures the daily transfer of inter-office mail between all agency sites.
5. Maintains clean and organized reception area and adheres to systems.
6. Ensure that all volunteers sign in.
7. Performs clerical tasks as assigned including copying, laminating, ordering of supplies, filing and other tasks as assigned.
8. Responsible for office equipment use; requests and coordinates emergency and regular maintenance on the equipment.
9. Responsible for maintaining inventory and placing monthly orders of office, kitchen, and maintenance supplies.

Program Administrative Support

1. Add children into Salesforce.
2. Ensures there are no discrepancies between meal sheets, attendance books, and sign in/out sheets.
3. Document children's absences and informs appropriate staff of the reasoning.
4. Responsible for creating classroom sign-in sheets and pick up lists and maintaining them up to date.
5. Responsible for submitting program food orders.
6. Assists with collection of parent fees and distribution of invoices and unpaid notices.
7. Assists with collection of documentation from families as requested by Intake or Support staff.
8. Maintains and updates list of emergency phone numbers for all parents in the program including a list of all parents or relatives authorized to pick up the children.
9. Serves as staff liaison to Parent Policy Committee, if assigned.

In addition to the responsibilities listed above, all Gads Hill Center employees are responsible for the following:

1. Participate in agency outreach and recruitment events, including evenings and weekends.
2. Participates in supervision meetings and workshops within the agency and outside (if applicable).
3. Participates in civic engagement activities that advance the mission of Gads Hill Center.
4. Advance parent leadership development.
5. Performs other duties as assigned.

QUALIFICATIONS:

1. High School Diploma required, Associate's degree preferred.
2. Previous reception and data entry experience preferred.
3. Must be proficient in Microsoft Office software and general computer skills.
4. Fully bilingual in English and Spanish.
5. Must have a valid Driver's License.
6. Excellent interpersonal communication and organization skills.
7. Ability to pass a criminal record and child abuse/neglect registry check.
8. A passion for the mission of Gads Hill Center.

POSITION DETAILS:

Entry Salary Range: 17.00-19.00

Schedule: TBD

Status: Hourly

Location: Brighton Park