Guest Service Agent
The Rittenhouse Hotel
Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.High School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.Competitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
- Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according...SuggestedDaily paidFull timePart timeImmediate startShift work
- HHM Hotels - - Responsibilities: Greet, register and service guests; Register and assign guests to rooms; Process payments and verify credit; Respond to guest requests and resolve complaints; Assist in breakfast area or luggage during peak periods HHM HotelsSuggested
- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...SuggestedWeekly payMinimum wageLocal areaAll shifts
Extended Stay America
Revere, MA17 hours ago $32.45 per hour
...Guest Services AgentFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves... ...and the gilded dome of the State House.The RoleGuest Services Agents welcome and register hotel guests, explaining the accommodations...SuggestedWorldwideNight shiftRotating shiftDay shiftAfternoon shiftFour Seasons Hotels Limited
Boston, MA1 day ago- Highgate is seeking a Front Office Agent for La Quinta Boston in Somerville, MA. The role involves providing excellent service during check-ins, managing guest inquiries, and maintaining hotel standards. Candidates should possess a high school diploma, experience in hospitality...Suggested
- ...Wyndham Boston Beacon Hill Guest Service Agent Embark on a vibrant career at Wyndham Boston Beacon Hill, where excellence is not just a goal but a promise to create extraordinary experiences! With 304 well-appointed guest rooms and eight versatile meeting spaces, totaling...Local areaImmediate startWorldwideShift workNight shiftAfternoon shift
- ...Sophisticated travelers stay at The Colonnade for its personal service, and exceptional amenities. Please apply for the opportunity... ...Greet customers immediately with a friendly and sincere welcome. Guest registration process and communication of hotel services and...Immediate startFlexible hoursNight shiftWeekday work
- Stonebridge Companies’ Residence Inn Needham, MA is seeking a friendly Guest Service Agent to help with check-in and check-out, manage guest records, and assist with reservations to ensure a high level of guest satisfaction. The role requires cash handling, proficiency...Part timeFlexible hoursWeekend workAfternoon shift
$18 - $20 per hour
**Title:**Guest Service Agent**Location: *Residence Inn Needham, MA*****FLSA:***Non-Exempt***Status:***Part-time***Reports to:** Front Office Manager/ Operations Manager**Pay Range: *$18.00 - $20.00*****Job Summary:** The Guest Service Agent is responsible for ensuring...Part timeWork at officeFlexible hoursShift workWeekend workAfternoon shift$18 per hour
...Hotel Front Desk Agent/Guest Service Agent Location: 1 Arlington St, Quincy, MA, 02171, United States Base Pay: $18.00 / Hour Contact Information: Name: Travis Carbaugh Phone: (***) ***-**** Email: ****@*****.*** Description Summary: Giri Hotel...Full time$41.6k - $45.76k
...Front Desk Agent – Full-Time We are looking for an experienced, energetic Front Desk... ...genuine passion for creating exceptional guest experiences. Our Front Desk Agents are at... ...help connect guests with the right people, services and solutions. What You Should Bring...Full timeShift workWeekend workAfternoon shift- VPNE Parking Solutions LLC in Cambridge, MA is looking for a friendly Valet Attendant. You will greet guests, park and retrieve vehicles, and ensure safe, efficient service while representing VPNE with a positive attitude. You should be able to stand for long periods,...
- The Charles Hotel in Harvard Square in Cambridge, MA seeks a Host Person to welcome guests, seat them, and coordinate with servers to deliver outstanding dining experiences. You’ll assist in payment handling and ensure a memorable, seamless visit for every guest. The role...
- ...light trucks. CDL Class B or C may be required. Expect daily vehicle inspections, customer service excellence, and safe driving practices. Typical duties include transporting guests, assisting with luggage, and maintaining accurate vehicle logs. The role may involve...
- The Guest Service Associate at Towne Towne is responsible for delivering exceptional hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure. You will operate with a friendly demeanor, uphold safety standards, and...
$20 per hour
...company in Boston is seeking individuals for a part-time position welcoming cruise guests. The role involves assisting with check-in, guiding guests in terminals, and providing customer service in a fast-paced environment. Requires a high school diploma, good communication...Extra incomePart timeWeekend work- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
- ...every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments... ...and We have Fun JOB OVERVIEW As a Front Desk/Guest Services Agent, you are responsible for participating in all aspects of the Front...Contract workLocal areaImmediate startAll shifts
$29.47 - $31.25 per hour
...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift work$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly pay- ...is hiring a Front Desk Clerk for their location in Saugus, MA. The role involves welcoming guests, assisting with check-in and check-out, and providing top-notch customer service over the phone and in person. Candidates should be friendly and dependable, with basic computer...Night shift
Sulekha.com New Media Pvt Ltd
Saugus, MA2 days ago - ...to greet customers, answer calls, and direct inquiries. The role emphasizes professional communication, clerical support, and high guest satisfaction. This part-time position offers training and weekly pay in a fast-paced dealership environment. The ideal candidate will...Weekly payPart timeAfternoon shift
- The Merchant in Salem is a petite 11-room boutique hotel seeking a Full-Time Front Desk Agent. You’ll greet guests, handle reservations, and offer local recommendations to craft memorable stays in a warm, personalized way. With daytime shifts typically between 8:00 AM...Full timeLocal areaDay shift
- Asbury Automotive Group is seeking a Receptionist/Service Advisor for part-time hours in Lynnfield, MA. The position emphasizes guest-focused service, greeting visitors, handling calls, and directing inquiries to the right department. Typical shifts include Monday-Thursday...Weekly payPart timeShift workAfternoon shift
- ...client-facing team member in Massachusetts. You will be the first point of contact, driving sales and delivering exceptional customer service to potential clients and current members alike. The role emphasizes a people-first approach, team collaboration, and a friendly,...Shift workWeekend work
$23.34 per hour
...Description Your Responsibilities: ~ Provides exceptional customer service. ~ Meets and greets residents; checks guests and service providers in/out. ~ Able to understand and react to emergency response and access control procedures; monitors...Hourly payPart timeWork at officeLocal areaFlexible hoursWeekend workFirstService Residential Careers
Cambridge, MA1 day ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
$23.34 per hour
...Security OfficerYour Responsibilities:Provides exceptional customer service.Meets and greets residents; checks guests and service providers in/out.Able to understand and react to emergency response and access control procedures; monitors and operates electronic security...Part timeWork at officeFlexible hoursWeekend workFirstService Residential
Cambridge, MA2 days ago$23 per hour
...Job Summary The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by... ...Boston Logan International Airport. They are first touchpoint the guest encounters. They set the tone for the guest's entire visit. Upon...Hourly payImmediate startShift workRotating shiftHyde Park Hospitality
East Boston, MA2 days ago- ...Burlington. The role focuses on answering calls within three rings, directing them to the correct departments, and delivering courteous guest service throughout the resort. You will dispatch calls, stay informed about resort events, and assist guests with reservations,...Local area
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