Store Manager

On-Site

Owings Mills, MD

Full time

R27779

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.

At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader.

The Opportunity – What You’ll Do

• Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”

• Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.

• Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.

• Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

What you Bring

• Sleep Number Sales Managers are self-motivated leaders who think big, always do the right thing and play to win.

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.

• Prior success recruiting, training, engaging and retaining top talent.

• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.

• Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.

• Motivated by a pay-for-performance compensation plan.

• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.

• Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.

• Minimum H.S. diploma or equivalent required. Additional education and training preferred.

What You’ll Get

• Most team members earn a salary of $76,000–$89,000 annually; actual earnings vary and are not guaranteed.

• Guaranteed base pay of $23.10/hour, along with uncapped commission and bonus potential.

• Non-draw commission structure.

• The benefit of working for an industry leading brand.

• Health, dental, vision, and 401(k) benefits.

• Flexible paid time off and volunteer opportunities.

• Comprehensive training and career development programs.

• A supportive, inclusive culture where your contributions are valued.

• Access to Sleep Number’s bed benefit to experience life-changing sleep.

#PIQ

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.

Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Want to help make dreams come true? Apply Today

Sleep Number® is the leader in personalized sleep wellness. Its mattresses do more than just last—they evolve. With adjustable firmness, pressure-relieving support and temperature balancing comfort built into every mattress, Sleep Number beds adapt to customers’ changing needs, night after night, year after year. Backed by over 40 years of innovation, 1,000+ patents and patents pending, and billions of hours of sleep data, Sleep Number has helped more than 16 million people achieve their best sleep. The fully integrated model ensures quality, durability, and care at every step—from design and craftsmanship to delivery and long-termsupport. Sleep Number products are awarded the industry's top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power. In addition, the company is the Official Sleep + Wellness Partner of the NFL, marking a relationship that leverages player health data, team partnerships, and league-wide initiatives to amplify brand awareness and drive consumer engagement.