Retail Store Manager
$54.2k - $62.72kGOODWILL IND of THE CHESAPEAKE, Inc.
Retail Store Manager $54,198 - $62,720 annually
Full-Time Leadership Role Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high-volume Band 3 store with annual sales between $1.0M and $1.49M . This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill's mission. What You'll Be Responsible For Store Operations & Performance
Why Lead at Goodwill? Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission-driven business that directly supports workforce development and community programs. Learn more about benefits and careers:
EOE/MFDV Including Disability/Vets
Full-Time Leadership Role Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high-volume Band 3 store with annual sales between $1.0M and $1.49M . This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill's mission. What You'll Be Responsible For Store Operations & Performance
- Lead daily operations of a high-volume retail store
- Achieve budgeted sales, production, and expense control goals
- Oversee donation processing for resale and salvage
- Ensure timely production flow to the sales floor
- Maintain pricing, grading, and quality standards
- Partner with Recycling Center and Retail Operations teams
- Execute merchandising standards, colorization, and seasonal displays
- Handle cash reconciliation, deposits, and required reporting
- Investigate and address security, safety, and risk concerns
- Communicate regularly with Regional Director regarding store performance
- Hire, train, coach, and manage a team of 12-25 employees
- Conduct performance management, discipline, and terminations in partnership with HR
- Build schedules and assign coverage to maximize efficiency
- Process and approve payroll accurately and timely
- Conduct monthly staff meetings and promote engagement
- Foster a culture of accountability, customer service, and mission alignment
- Full-time leadership schedule
- Weekend availability (Saturday and Sunday) required
- Reliable transportation required for scheduled shifts
- High school diploma or equivalent required
- Three years of retail or related management experience at the Store Manager level or higher
- Goodwill retail management experience may substitute
- Advanced education may substitute for experience
- Valid driver's license, vehicle insurance, and access to a personal vehicle
- Retail leadership in high-volume environments
- Financial acumen (sales, margins, expense control)
- Strong merchandising and marketing skills
- Conflict resolution and sound judgment
- Ability to lead diverse teams and communicate effectively
- Working knowledge of Microsoft Word, Excel, and basic internet tools
- Lift up to 50 lbs (frequent lifting up to 25 lbs)
- Stand, walk, bend, reach, and use hands throughout shift
- Medium physical demand work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Up to 25% travel related to banking, operational needs, meetings, or special assignments
- Access to a personal vehicle required
Why Lead at Goodwill? Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission-driven business that directly supports workforce development and community programs. Learn more about benefits and careers:
EOE/MFDV Including Disability/Vets
Vacancy posted 18 hours ago
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