Reporting Analyst Supply Chain Operations

Reporting Analyst Supply Chain Operations Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support Outsourced Testing Mobile Development and Test Automation Job Position: Reporting Analyst Supply Chain Operations Duration: 6 Months Contract As a reporting analyst on the Operations Team supporting the Ship from Store (SFS) program, the associate will be responsible for monitoring the performance of the SFS supply chain and working cross‑functionally to solve problems. This includes qualitative feedback and information provided by Field Operations (Stores) as well as proactive monitoring of quantitative KPIs. Day to day responsibilities will be to: Work with the ship from store team to address daily order exceptions and communicate/work with other partners to determine root cause and drive issue resolution. Monitor and manage emails regarding exceptions and ensure prompt response and resolution for them. Monitor the SFS network orders and proactively identify issues to minimize customer disruption. Create and execute daily operational reports that communicate key program KPIs. These include financial metrics such as sales as well as operational metrics. Run ad‑hoc reporting needs for the operations team. Perform quantitative assessments of issues, diagnose root causes, and recommend solutions. Clearly communicate areas for improvement to all levels of leadership as required. Qualifications High school diploma; BA/BS degree preferred. 2+ years’ experience extracting, managing and creating reports using large data sets. Proven experience with SQL with the ability to extract and piece together data to drive analysis. Strong Microsoft Excel skills. Knowledge of formulas and pivot tables a must. Strong and professional communication skills, both verbal and written. Working knowledge of Microsoft Outlook and MS Office Suite. Prior experience in retail or ecommerce is a plus. Additional Details Position to be filled to help support the team for Holiday support. The analyst will support our Holiday efforts supporting the Client Supply Chain Operations teams. This analyst will be focused on supporting the Ship from Store (SFS) program. Has to be willing to be flexible with working hours, especially early work start needed closer to holiday period (Nov 20 – Dec 20) to support Client efforts. Need to start as soon as possible. Local Candidate preferred. All your information will kept confidential according to EEO guidelines. #J-18808-Ljbffr Pyramid Consulting