SaaS Implementation Project Manager

Accentuate Staffing is seeking a SaaS Implementation Project Manager. This is a full-time/permanent position. We are ideally looking for someone with experience in leading SaaS Implementations, Client Interactions, and Project Management. Responsibilities & Duties Project Leadership: Own the end-to-end implementation lifecycle for multiple concurrent mid-market and enterprise accounts. Stakeholder Management: Serve as the primary point of contact for client-side project leads and team members, managing expectations and maintaining momentum. Technical Discovery: Partner with internal teams to translate the \"sold\" vision into a detailed project plan, including data migration, integrations with client systems, and workflow mapping. Product Expertise: Become a power user of the platform to advise clients on best practices and creative workarounds for complex use cases. Change Management: Conduct training sessions and create documentation to ensure high user adoption across the client’s organization. Cross-Functional Collaboration: Act as the voice of the customer for the Product and Engineering teams, identifying recurring friction points in the onboarding process. Requirements Experience: 3+ years of project management experience, specifically within a B2B SaaS implementation or professional services environment. Technical Fluency: Comfort discussing technical concepts (e.g., SSO, APIs, data schemas) and proficiency with tools like Jira, Asana, or monday.com Communication: Exceptional verbal and written skills; ability to distill complex technical steps into actionable business tasks. Problem Solving: A proactive approach to identifying project risks (misaligned expectations, scope creep, technical blockers) and implementing mitigation strategies. Adaptability: Proven ability to manage shifting priorities in a fast-paced, high-growth environment. #J-18808-Ljbffr Accentuate Staffing