Project Manager II

ServiceSource works to build communities where individuals of all abilities can thrive and contribute. Whether you are a person with disabilities seeking support or employment, or a public or private sector organization seeking business solutions, we are ready to meet your needs. Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Job Summary Project Manager is responsible for staff supervision, implementation and compliance of the custodial contract at Hill Air Force Base (HAFB). Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Responsible for maintaining and executing the goals and objectives of the HAFB contract requirements while answering and or resolving any customer complaints from the Contract Management team. Perform supervisory tasks to include, but not limited to; establishing work standards, work schedules, attendance of employees, quality assurance checks, provides training and resolves employee issues including delivering disciplinary actions when needed. Responsible for all aspects of the project lifecycle: planning, scope definition, design, execution, and delivery. Track progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports for Senior Management. Assist with the selection, negotiation, and managing of all activities regarding external consultants or vendors. Additional Responsibilities Coordinate with Rehabilitation Services and Job Coaches to identify employee training needs, provide developmental support, and implement strategies that enhance employee performance and skill development. Serve as the primary liaison with project personnel, ensuring compliance with contractual obligations and addressing routine operational matters in a timely and professional manner. Manage daily payroll activities, including resolving timekeeping discrepancies, correcting leave records, and collaborating with Payroll to ensure accurate employee compensation. Monitor supply inventory and usage, coordinate procurement through Operations, and ensure resources are available to support contract requirements. Participate in weekly Operations and Job Coach meetings to discuss staffing needs, operational challenges, employee support efforts, and strategies for continuous improvement. Document employee performance, provide ongoing feedback, support annual evaluations, and submit disciplinary documentation in a timely and accurate manner. Collaborate closely with the Operations team to develop efficient work routes, allocate resources, and ensure personnel, vehicles, equipment, and supplies are available to meet contract requirements. Train and mentor supervisors in leadership, employee development, and effective supervisory practices to promote a productive and engaged workforce. Perform other related responsibilities as assigned. Qualifications: Education, Experience, and Certification(s) High school diploma or General Educational Development (GED) required. Associates degree preferred. Two to four years of related experience required. Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR). Experience administering AbilityOne contracts and knowledge of the AbilityOne and SCA regulations and processes preferred. Experience working with adults with disabilities preferred. Bilingual in Spanish is preferred. Pass and maintain HAFB background security clearance required. Knowledge, Skills, and Abilities Ability to problem solve and determine priorities of work. Strong commitment to high level of service and quality standards. Proficient written and verbal communication skills in English. Able to demonstrate the ability to train, coach, motivate, develop and lead a team. A self directed individual with excellent time management skills. Ability to work well under pressure and meet deadlines. Ability to respond effectively to the most sensitive inquiries or complaints. Must be familiar with Microsoft Office and possess the ability to become familiar with corporate-specific programs and software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand and sit; bend; reach with hands and arms; and talk or hear. The employee is occasionally required to crouch and kneel. The employee may occasionally lift or move products and supplies, up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is working inside buildings and occasionally exposed to various types of weather if walking between work sites. The noise level in the work environment is usually quiet to moderate unless working on the flightline which is moderate to loud. What We Offer – for Benefit Eligible Employees May Include: Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: Health coverage for you and your family through Medical, Dental, and Vision plans. Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance. A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution. Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars. To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company. We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions. PAY TRANSPARENCY POLICY STATEMENT The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. #J-18808-Ljbffr