NetSuite Systems Specialist

Benefits:

• Health insurance
• Paid time off
• Company parties

Position Overview
Direct Promotions is seeking an in-house NetSuite expert to own our ERP environment following the consolidation of our prior systems (Impress, QuickBooks, and Bill.com) onto NetSuite. This person will be the internal authority on NetSuite configuration, workflows, and reporting, and will partner with leadership to keep the platform aligned with how the business actually runs. Familiarity with Claude and AI-assisted workflows is required, as we actively use these tools across operations.

Position Details

• Employment type: Full-time
• Compensation: $35–45 USD per hour
• Experience required: 5 years of NetSuite experience
• Start date: ASAP
• Location: Office-based, Brooklyn, NY (hybrid possible for exceptional candidates)

Key Responsibilities

• Serve as the internal owner and administrator of the NetSuite environment, including configuration, customization, saved searches, and reporting.
• Maintain and refine workflows across order management, purchasing, billing, and accounting following go-live.
• Troubleshoot issues, manage user access and roles, and support staff across departments with day-to-day NetSuite needs.
• Build and maintain dashboards and reports that give leadership clear visibility into operations and financials.
• Use Claude and other AI tools to streamline processes, draft documentation, and accelerate problem-solving.
• Coordinate with external implementation partners and vendors as needed.
• Identify opportunities to improve efficiency and data accuracy across the platform.

Required Qualifications

• Minimum 5 years of hands-on experience as a NetSuite administrator or systems specialist.
• Strong command of NetSuite configuration, saved searches, workflows, and reporting.
• Working experience with Claude and comfort using AI tools in daily workflows.
• Strong problem-solving skills and the ability to work independently in an office-based role.
• Clear communicator able to support both technical and non-technical colleagues.

Preferred Qualifications

• Experience in a manufacturing environment (optional, not a deal breaker).
• Familiarity with systems migrations or ERP consolidations.
• Background supporting purchasing, billing, or accounting functions.

Work Arrangement
This is a full-time, office-based position at our Brooklyn location, with a target start date as soon as possible. Hybrid arrangements may be considered for exceptional candidates.

Compensation: $35.00 - $45.00 per hour

Technology

Our history and experience don’t limit us. They motivate us to always move forward.

Using the latest printing & embroidery technology for the top-notch products you are looking for and the web technology to streamline the distribution and fulfillment process that saves your time and hassle, we are capable of printing & shipping over 24,000 items a day, which most competitors just cannot compare.

Dedication

Extreme quality requirement? Tight deadline? We make the impossible happen.

Our graphic designers, manufacture workers, quality assurance inspectors, and shipping dispatchers work together with passion, dedication, and intense attention to detail to serve our customers. At Direct Promotions, no job is too small and no request is too difficult. Let us know what we can do to make you happy.