Director of Operations

Responsibilities Co-creates with the Operator and Executive Director of Operations the long-term vision for profitability, sales and growth Leading and overseeing the coordination of all aspects of restaurant operations Ensures customer satisfaction at all times Engages in immediate problem resolution and short-term plans to correct critical issues Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets Manages the budgeting, forecasting, and financial analysis for the restaurant: establish and posts daily sales goals to the team tracks and charts sales, labor and productivity of each day-part daily reviews the IPO and works with executive team to improve where needed establish project budgets to assist managers with proper decision making Maintains cashier accountability log and daily cashier reports Monitor food cost and manage waste Promotes unity among all team members and leadership through effective and timely communication Coaches and mentors team members Prepares leaders to speak intelligently about processes, best practices, and the business Analyzes quarterly CEM reports Drives continuous improvement #J-18808-Ljbffr