Business Intelligence Analyst

Business Intelligence Analyst – Broward Health Corporate ISC. Req #31738 | Shift: 1 | FTE: 1.000000. The Business Intelligence Analyst designs, develops, maintains, and supports enterprise analytics solutions that enable clinical, operational, financial and strategic decision‑making across Broward Health. The role transforms healthcare data into dashboards, reports, visualizations, governed datasets and other analytics products that support organizational performance, patient care and informed decision‑making. This analyst participates in all phases of the enterprise analytics lifecycle, including requirements gathering, workflow analysis, data analysis, solution design, data modeling, development, validation, testing, implementation, documentation and ongoing production support. The analyst promotes data quality, standardization, governance, and self‑service analytics while supporting Broward Health’s enterprise analytics strategy and the continued development of its healthcare analytics capabilities. Responsibilities Develop, maintain, enhance and support enterprise dashboards, reports, visualizations, extracts and analytics products that support clinical, operational, financial, regulatory and strategic decision‑making. Collaborate with clinical, operational, financial, technical and executive stakeholders to understand business needs, gather and document requirements, evaluate workflows and translate requirements into effective analytics solutions. Participate in the full enterprise analytics development lifecycle, including discovery, requirements analysis, solution design, data analysis, development, testing, validation, implementation, documentation, training and ongoing support. Develop and maintain SQL queries, data models, semantic models, governed datasets and related analytics components used to support enterprise reporting and decision support. Support enterprise healthcare analytics platforms such as Epic Cogito, Clarity, Caboodle and other applicable platforms. Perform data profiling, validation, reconciliation and quality assurance activities to ensure dashboards, reports, extracts, metrics and datasets are complete, accurate, consistent and reliable. Investigate and resolve discrepancies involving source data, business rules, calculations, metrics, reports, dashboards and data extracts in collaboration with appropriate business and technical teams. Apply established standards, policies, procedures, development practices and documentation requirements when creating or modifying enterprise analytics solutions. Participate in Broward Health data governance initiatives by supporting data definitions, business rules, metadata, data lineage, quality standards, metric standardization and the use of trusted data sources. Develop clear and effective visualizations that follow established design, usability, accessibility and data presentation standards. Support self‑service analytics by developing reusable datasets, semantic models, templates, documentation and standardized analytics resources for authorized users. Provide operational support for production analytics solutions, including incident investigation, troubleshooting, issue resolution, change implementation, performance monitoring and escalation management. Develop and execute unit, integration, regression and user acceptance testing activities to validate analytics solutions and assess the impact of changes on existing reports, dashboards, datasets, interfaces and production processes. Document technical designs, business requirements, data definitions, source‑to‑target mappings, testing results, support procedures, system changes, known issues and other information necessary to maintain reliable analytics solutions. Communicate project status, risks, issues, dependencies, findings and recommendations clearly to team members, leadership, customers, vendors and other stakeholders. Manage assigned analytics requests and project activities in accordance with established priorities, delivery timelines, change‑management practices, service‑level expectations and organizational standards. Partner with application interface, database architecture, artificial intelligence, cybersecurity and other IT teams to ensure analytics solutions align with enterprise data integration, privacy, security and technology standards. Protect confidential and sensitive information, including protected health information, by complying with Broward Health privacy, security, access‑control and regulatory requirements. Identify opportunities to improve reporting processes, automate recurring activities, strengthen data quality, reduce duplication, improve user experience and increase the value and adoption of enterprise analytics solutions. Assist with end‑user education, solution demonstrations, technical documentation, knowledge transfer and adoption activities for new or enhanced analytics capabilities. Maintain awareness of emerging healthcare analytics technologies, visualization practices, industry trends and regulatory requirements and recommend improvements when appropriate. Participate in an on‑call or after‑hours support rotation when required to maintain the availability of critical analytics services. Perform other job‑related duties as assigned based on operational and organizational needs. Qualifications Essential: Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Science, Business Analytics, Healthcare Informatics, Business Administration or a related field. Essential: Minimum of two (2) years of progressive experience in data analytics, business intelligence, healthcare analytics, enterprise reporting, data management, decision support or a related technical field. Experience developing, maintaining or supporting dashboards, reports, visualizations, data extracts or other enterprise analytics solutions using Power BI or comparable business intelligence platforms is required. Working knowledge of SQL relational databases, data modeling, enterprise data warehousing, semantic models, governed datasets, data validation and data‑quality principles is required. Experience gathering and documenting business requirements, analyzing workflows, translating business needs into analytics solutions and communicating findings to technical and non‑technical stakeholders is preferred. Experience supporting enterprise healthcare analytics platforms, especially Epic Cogito, Clarity or Caboodle, is highly preferred. Experience with self‑service analytics, metadata management, data governance, cloud‑based analytics platforms or modern data architectures is preferred. Epic Cogito certification is required within 90 days of the start date. Additional Cogito certifications (e.g., COSMOS, Caboodle, Clarity) are preferred. Relevant certifications in Microsoft Power BI, business intelligence, data analytics, data management or related technologies are preferred but not required. Training or experience in healthcare analytics, data visualization, data governance, data quality, requirements analysis, project delivery or enterprise reporting is preferred. Broward Health is an equal‑opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity, gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veterans’ preference in the hiring process to eligible veterans and other individuals as defined by applicable law. #J-18808-Ljbffr